Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,994 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 7th March 2026

1940

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, lovely treats”

Helpful Report

Posted 1 month ago

“Annoyed as refusing to acknowledge delivery issue and didn't contact DPD as requested”

Helpful Report

Posted 1 month ago

Thanks for sharing your feedback. We’re sorry the delivery didn’t go as expected. We rely heavily on customers providing the correct address, and it looks like the postcode on this order was incorrect, which affected delivery. Despite this, we’ve offered a replacement as a gesture of goodwill and hope it helps make things right. If there’s anything else we can assist with, please get in touch at hello@cutterandsquidge.com. Customer Experience Team 🍰

Posted 1 month ago

“Website easy to navigate. Delivered as advised. But the cake itself was disappointing”

Helpful Report

Posted 1 month ago

Thanks for sharing your thoughts. We’re glad the ordering process was easy and the cake arrived as expected, but we’re sorry it didn’t meet your expectations. We’d love the chance to make your next experience more enjoyable. Please get in touch with us at hello@cutterandsquidge.com and we’ll be happy to help. Customer Experience Team 🍰

Posted 1 month ago

“Prompt despatch, arrived on specified date. Recipient delighted with brownies. Have already ordered again for another friend!”

Helpful Report

Posted 1 month ago

“Fast delivery. Good range of items and hampers”

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Posted 1 month ago

“Great website, easy to navigate would definitely order again.”

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Posted 1 month ago

“Despite the card being left out of the package,very good. When my brother phoned someone got back to him within an hour .”

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Posted 1 month ago

“Although there was an issue with delivery, C&S resolved this really well. Info on delivery is for the second attempt - the first did not get delivered.”

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Posted 1 month ago

“The cake arrived on time and prefect very pleased”

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Posted 1 month ago

“This company has got it just right! From a very helpful and extremely pleasant encounter on the phone, to going all out of their way to make a beautiful looking AND tasting cake, to the well boxed delivery, and absolute professionalism that they exude! Fantastic!”

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Posted 1 month ago

“Cake was very good. Delivery was quite stressful though as the live tracking was inaccurate.”

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Posted 1 month ago

“Thank you for making a cake for my daughter ❤️”

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Posted 1 month ago

“A reliable supplier of good quality cakes which we use for birthdays”

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Posted 1 month ago

“Professional and communicated regularly leading up to delivery.”

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Posted 1 month ago

“Great selection great service”

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Posted 1 month ago

“Beautiful cakes tasting delicious”

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Posted 1 month ago

“Reliable delivery especially for last minute order. I’ve ordered twice now as gifts and have had no issues with delivery and recipients have loved the taste and variety of different flavours available”

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Posted 1 month ago

“Not bad, very chocolatey. But would not order again”

Helpful Report

Posted 1 month ago

Thanks for sharing your thoughts. We’re glad you enjoyed the chocolatey flavour, though we’re sorry to hear you wouldn’t order again. We hope you might spot something else in our range that catches your eye and tempts you to try it. If there’s anything we can do to help, please get in touch at hello@cutterandsquidge.com Customer Experience Team 🍰

Posted 1 month ago

“The cake was really good but the delivery is something C&S need to sort out. DPD left the cake outside my building, in the rain. Not on the porch, not outside my flat but outside my building on the. Road. This is extremely unprofessional”

Helpful Report

Posted 1 month ago

“Easy to order and great service. Loyalty program is an added bonus!”

Helpful Report

Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 18,994 reviews