Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,372 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company - delicious cakes and service is outstanding!”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you enjoyed both our cakes and service ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“Excellent service, easy to order and arrived on time. I will certainly recommend this company,and use them again. Thank you.”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you found everything easy to order and that it arrived on time ✨ Your recommendation means the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“The cake was a success! Thank you for my daughter’s birthday cake delivery. Unfortunately, the automatic address system mixed up the delivery address. My fault in not double checking. Luckily the recipient was able to call her and send it to her the next day with the corrected address. She really loved the cake once she received it. Unfortunately, it didn’t make it on time for her birthday. But in the end everything went well.”

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Posted 2 months ago

Thank you so much for your review 💕 We’re so pleased to hear the cake was a success and that your daughter loved it in the end ✨ We’re sorry it didn’t arrive in time for her birthday, but we’re glad everything worked out and reached her safely 💛 Thank you again for your feedback, and we hope to treat you again soon 🎉

Posted 1 month ago

“Fast delivery even though it was over the Easter bank holiday. Thank you!”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear your order arrived quickly, even over the Easter bank holiday ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“bought it for my mums 41st! it was perfect and she loved it!”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear the cake was perfect for your mum’s 41st and that she loved it ✨ It’s wonderful to be part of such special celebrations 💛 We hope to bake for you again very soon 🎉

Posted 1 month ago

“Great service, nice quality products, quick delivery and it’s nice that it’s family owned.”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you enjoyed our products, service and quick delivery ✨ It means a lot to us that you appreciate us as a family-run business 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“I love Cutter and Squidge, their cakes never disappoint. The staff was super friendly and helpful, the cake was delivered on time and in perfect condition. The only negative thing I can say is that I had been saving my Squidge Points for a special occassion and I thought this was the perfect time to use them. Saddly, I was told I couldn't use my points for the wedding cake or the delivery :(”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you love our cakes and that everything arrived on time and in perfect condition ✨ We’re sorry to hear about your disappointment with Squidge Points, your feedback is really important and will be shared with our team as we continue to review our offering 💛 Thank you again for your kind words, and we hope to treat you again soon 🎉

Posted 1 month ago

“This was my first time ordering a cake from C&S. The delivery was smooth and arrived within the allocated time slot—early afternoon—so I’m glad I didn’t pay extra for morning delivery. The cake itself was moist and not overly sweet, which I appreciated. However, something in the ingredients seemed to trigger a mild hay fever–like reaction for me, which has never happened before. While others found the flavour combination interesting, I personally wouldn’t order that particular one again due to my reaction. In terms of extras, I wouldn’t recommend the personalised chocolate disc—it was simply placed on top of the cake wrapping rather than the cake itself. Similarly, the birthday sleeve didn’t feel necessary and isn’t something I would purchase again. The presentation was good overall, and the cake arrived in perfect condition. I may try another flavour in the future—something more traditional—as I couldn’t easily find classic options like vanilla or red velvet when ordering (though I may have missed them). I’m giving this 4 stars, as the issue I experienced wasn’t the company’s fault. I’ve have tasted a C&S cake before at someone's birthday and enjoyed it, which is why I chose them for my son’s birthday. I would order from them again, though perhaps not in a rush next time. That said, for a next-day order, their service feels very efficient and well run.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share such a detailed review 💕 We’re really pleased to hear your delivery experience was smooth and that the cake arrived in perfect condition, and that you enjoyed the flavour and presentation overall ✨ We’re sorry to hear about your reaction and your experience with the extras – your feedback is incredibly helpful and will be shared with our team as we continue to review both our products and offering 💛 It’s great to know you’d consider trying another flavour in the future, and we hope we can provide an even better experience next time 🎉

Posted 1 month ago

“Gifted, told were nice and cute packaging”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear your gift was well received and that the packaging made a great impression ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“Absolutely coming back for more, the cake was amazing”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you loved the cake and will be coming back for more ✨ Your support means the world to our team 💛 We can’t wait to bake for you again soon 🎉

Posted 1 month ago

“Great company, tasty product!”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you enjoyed our treats ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“Services perfect complete communication and delivery impeccable”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear everything from communication to delivery was impeccable ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“Excellent taste!!!!!”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you loved the taste ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“I’ve used twice now once for valentines and once for Easter always fantastic always fresh and delivered on time I will be ordering again in the future looking at the new white chocolate and raspberry cheesecake and I’m definitely wanting to try that next”

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Posted 2 months ago

Thank you so much for your wonderful review 💕 We’re so happy to hear you’ve had such great experiences with us for both Valentine’s and Easter ✨ It’s lovely to know everything has been fresh and delivered on time, and we’re excited for you to try something new next time 💛 We can’t wait to treat you again soon 🎉

Posted 1 month ago

“I would definitely order from here again and recommend to friends and family.”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you’d order again and recommend us to friends and family ✨ Your support means the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“Very pleased with what I had ordered, everything came on time and was exactly how it was shown and described online.”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear everything arrived on time and matched exactly what you expected ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“The products are great. The website is great but when something goes wrong e.g. late delivery, dealing with a credit note the service and systems are challenging”

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Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really pleased to hear you enjoy our products and website, but we’re sorry to hear about your experience when things don’t go to plan. We understand how important it is for resolutions to be smooth and straightforward. Your comments are incredibly valuable and will be shared with our team as we continue to review and improve our processes 💛 Thank you again for your feedback.

Posted 1 month ago

“Great communication and arrived as arranged”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear everything arrived as arranged and that you were pleased with the communication ✨ Your kind words mean the world to our team 💛 We hope to treat you again very soon 🎉

Posted 1 month ago

“Great company to deal with. Ordering on line was easy from a good range of products. Kept me informed on every step of the process. Excellent products and wonderful customer service. I will definitely use them again.”

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Posted 2 months ago

Thank you so much for your wonderful review 💕 We’re so happy to hear you had such a great experience from ordering through to delivery, and that you enjoyed both the products and customer service ✨ It means a lot to know you’ll be using us again 💛 We can’t wait to treat you again soon 🎉

Posted 1 month ago

“My go to place to buy special treats Chat facility can take some time if you want to talk to a real person DPD let them down on my Easter delivery”

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Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re so pleased to hear we’re your go-to for special treats ✨ We’re sorry to hear about the issues with delivery and your experience trying to reach us – your comments are important and will be shared with our team as we continue to improve both our service and communication 💛 Thank you again for your feedback, and we hope to treat you again soon 🎉

Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 19,372 reviews