Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,490 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 25th October 2025

1911

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, lovely choice of cakes and goodies. Great communication about the e delivery.”

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Posted 1 month ago

“Reliably good cake.”

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Posted 1 month ago

“Didn’t Last Long, Too Good To Resist!! Ordered a Squidge Selection Box for my husband’s birthday, but there was a small issue with the order (disappointing moment!)… But... The team were on it and sorted it straight away. And they went above and beyond (🤩 Thank you). I loved that I got an instant reply from “Ai-mee Cupcake” and then Emma and Rebekah (humans!) followed up with kind, speedy service. Great cakes, even sweeter customer service. Thank you And we’ll definitely order more 😋”

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Posted 1 month ago

Thank you so much for this amazing review! 🌟 We’ve shared it with our whole team – and yes, even Ai-Mee Cupcake got to see it! We’re so glad we could sort everything quickly and make your husband’s birthday a little sweeter. Your kind words mean a lot, and we can’t wait to welcome you back for your next order. 😋

Posted 1 month ago

“The brownies are so good. Gorgeous presentation and quick delivery too!”

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Posted 1 month ago

“These were delicious. My first batch was lost via DPD so the team sent me another one for next day delivery, the service was so impeccable and the cookies are just delicious. Thank you cutter and squide, never disappoint.”

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Posted 1 month ago

“Easy to order online and prompt delivery. Cake arrived in perfect condition.”

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Posted 1 month ago

“Hi, I am a regular customer at Cutter & Squidge, and my family are big fans of the Chocolate Squidge Cake— we order it for every special occasion. However, this time as well we ordered it for an occasion, we noticed the cake was quite different in terms of texture and design. It didn’t have the usual caramel pieces or the signature block tile look, and the cake itself was very crumbly, making it difficult to cut proper slices, not sure if we were sent the wrong type of cake. We’ve always enjoyed the previous old version, so this was a little disappointing for us. i have attached pictures to be more specific.”

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Posted 1 month ago

Thank you for sharing your feedback. This is certainly not the magic we aim to deliver, as our cakes should always bring joy to your special moments. We’ve given this cake a makeover ✨ All the same ingredients are still here — just in a new format, with the honeycomb now in the chocolate bar for the best bite every time. We’ve already reached out to you directly, as we take our 100% Happiness Guarantee seriously and want to make this right. You can also get in touch with us anytime at hello@cutterandsquidge.com . — Customer Experience Team 🍰

Posted 1 month ago

“I ordered the afternoon tea at very short notice and was delighted that Cutter and Squdge were able to serve up such a tasty treat which was very much enjoyed by the recipients.”

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Posted 1 month ago

“Delivered on time and the product was of a good standard. The responses to our initial queries were quite helpful, we want into store to try some options. One comment is that it would be good if there were more clear notes as to the actual sizes and that small 6inch cakes are not all the same height.”

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Posted 1 month ago

“Fast and effective service.”

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Posted 1 month ago

“Excellent value for money”

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Posted 1 month ago

“Great website and treats on offer. Customer service was very responsive when there were delays with delivery.”

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Posted 1 month ago

“Customer service was second to none, the delivery was stolen from the post box it was delivered too, but the company were kind enough to send this out again, foc, when the issue was not their fault. Fabulous support and kindness”

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Posted 1 month ago

“I love the whole concept with the birthday box etc. Will I order from C&S again? Yes, but probably not the Birthday Box.”

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Posted 1 month ago

“Absolutely delicious ,truly a great treat worth remembering,complement to the baker”

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Posted 1 month ago

“We have used Cutter & Squidge twice now for staff sweet treats. They have always been delivered on time and packaged lovely. We have ordered two different selections of borwnies and I have to say they are the best brownies around!”

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Posted 1 month ago

“Delivery was fine”

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Posted 1 month ago

“I've been using cutter and squidge for the last few years for birthday cakes and have never been disappointed. I'm particularly fond of the lemon drizzle myself but the victoria sponge and red velvet are very good too.”

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Posted 1 month ago

“Never fails to deliver hogh quality brownies and cakes. Letter-box friendly and vegan-friendly options.”

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Posted 1 month ago

“I ordered a cake for my daughter’s birthday.She and her friends loved the cake. A A toddler in their midst demanded ‘more cake. Big bit’”

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Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 18,490 reviews