Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,744 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 25th October 2026

1968

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and delivery exactly as promised. Unfortunately the message we had asked to be included was not, in fact, included with the cake which left the recipient a little bemused as to whom it was from.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you found the ordering process easy and that your delivery arrived exactly as promised ✨ We’re sorry to hear there was some confusion regarding the gift message. We can confirm that the message was printed and included inside the packaging with your order. Occasionally, the printed gift message can stick to the inside of the protective bag or packaging, making it easy to miss when unpacking. 💛 Thank you again for your feedback and for choosing Cutter & Squidge. We hope to help you celebrate many more special occasions in the future 🎂💕

Posted 3 months ago

“Excellent products and service 👌”

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Posted 3 months ago

Thank you for your wonderful review 💕 We’re absolutely delighted to hear you enjoyed both our products and the service you received ✨ Providing delicious treats alongside exceptional customer care is exactly what we strive for, so your kind words mean so much to our entire team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“Great company, delicious products.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review 💕 We’re delighted to hear you think so highly of Cutter & Squidge and enjoyed our delicious products ✨ Knowing you had such a positive experience means so much to our bakery and customer care teams. Your kind words inspire us to keep creating treats that our customers love 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“all the cakes were superb.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review 💕 We’re absolutely delighted to hear you thought all of the cakes were superb ✨ Knowing every cake impressed you is one of the greatest compliments our bakery team could receive. We put so much care into every bake, so your kind words truly mean the world to us 💛 Thank you for choosing Cutter & Squidge. We look forward to baking for you again soon 🎂💕

Posted 3 months ago

“Perfect taste, safely wrapped, great surprise and reliable delivery”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review 💕 We’re delighted to hear you enjoyed the great taste of your treats and that everything arrived safely wrapped and right on time ✨ It’s fantastic to know we could help create such a lovely surprise and that you found our delivery service reliable. Providing beautifully packaged gifts that arrive in perfect condition is exactly what we strive for 💛 Thank you for choosing Cutter & Squidge. We look forward to helping you celebrate many more special occasions 🎁🎂💕

Posted 3 months ago

“Keep up the good work! I would like to see more outlets in London as a coffee and afternoon teas are the best at Cutter & Squidge!”

Helpful Report

Posted 3 months ago

Thank you for your wonderful reviews and for your continued loyalty 💕 We’re absolutely delighted to hear you've enjoyed so many of our cakes over the years and that you also love visiting us for coffee and afternoon tea ✨ Your suggestion for more Cutter & Squidge locations across London is truly appreciated. We love hearing where our customers would like to see us next, and we'll be sure to pass your feedback on to the team 💛 Thank you for your amazing support over the years and for choosing Cutter & Squidge for so many special moments. We look forward to welcoming you again soon, whether online or in our Soho Store!☕🎂💕

Posted 3 months ago

“I had big expectations but this case tasted bad. It was sourish. Tangy sort of flavor. Packing was done good”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We’re very sorry to hear that the cake didn’t meet your expectations. 💕 We're sorry to hear you found the flavour too tangy and not to your taste, although we're pleased to hear the packaging met your expectations. This certainly isn't the experience we want for our customers. 💛 We'd really appreciate the opportunity to investigate this further and work towards a resolution. We haven't been able to locate any previous contact from you regarding this order, so if you could please get in touch with our Customer Care team at hello@cutterandsquidge.com with your order details, we'll be more than happy to look into this for you. Thank you again for your honest feedback. We hope to have the opportunity to put things right. 💕

Posted 3 months ago

“Delicious cakes and friendly and helpful staff”

Helpful Report

Posted 3 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed our delicious cakes and experienced such friendly and helpful customer service ✨ Creating exceptional treats alongside warm, supportive service is exactly what we strive for, so your kind words mean so much to both our bakery and customer care teams 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“Simply the best.”

Helpful Report

Posted 3 months ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear you think we’re simply the best! ✨ Your kind words mean the world to our entire team and inspire us to keep creating delicious treats and memorable experiences for our customers 💛 Thank you for your fantastic support and for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“Very happy with the speed of delivery and product”

Helpful Report

Posted 3 months ago

Thank you for your lovely review 💕 We’re delighted to hear you were so pleased with both the speed of delivery and the quality of your order ✨ Providing delicious treats alongside fast, reliable delivery is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“We ordered this at the last minute before heading off to celebrate. Delivered on time, excellent packaging. Kept in our air conditioned room overnight and the ice packs had kept it cold a day later. It was everything we wanted and more, simply marvellous!”

Helpful Report

Posted 3 months ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear your order arrived on time, was beautifully packaged, and exceeded your expectations ✨ It’s especially lovely to know our cooling packs kept everything perfectly chilled until your celebration the following day. We work hard to ensure our treats travel well, so it’s fantastic to hear everything was just as you’d hoped 💛 Thank you for choosing Cutter & Squidge for your special celebration. We’re so pleased we could be part of it, and we look forward to baking for you again soon 🎂💕

Posted 3 months ago

“Brilliant Company, very useful to know about in all aspects of baking, I will be keeping in touch. Many thanks.”

Helpful Report

Posted 3 months ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear you think so highly of Cutter & Squidge and that you found us so helpful ✨ It’s lovely to know you appreciate the care and expertise that goes into everything we bake, and we're thrilled to hear you'll be keeping in touch. Your kind words mean so much to our whole team 💛 Thank you for your fantastic support. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“Delivery was handled so well; the wrapping was good and beautiful. My first time, and it was a good experience.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful reviews 💕 We’re delighted to hear your first experience with Cutter & Squidge was such a positive one ✨ It’s fantastic to know your Blueberry Lemon Cheesecake arrived beautifully wrapped, was handled with care during delivery, and that you loved both the presentation and the cake itself. Hearing that everything came together to create such a great first impression means so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to baking for you again soon 🫐🍋🎂💕

Posted 3 months ago

“Excellent service and delicious brownies.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed our delicious brownies and received excellent customer service ✨ Providing indulgent treats alongside friendly, reliable support is exactly what we strive for, so your kind words mean so much to both our bakery and customer care teams 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🍫💕

Posted 3 months ago

“Great selection box. Lovely cupcakes.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed the selection box and that the cupcakes were such a hit ✨ Creating beautifully presented selections with a variety of delicious treats is exactly what we strive for, so your kind words mean so much to our bakery team 💛 Thank you for choosing Cutter & Squidge. We look forward to helping you celebrate many more special occasions 🧁🎉💕

Posted 3 months ago

“Lovely presentation, nice gift idea.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful reviews 💕 We’re delighted to hear you loved the presentation of our Happy Birthday Mixed Mini Brownie Box and thought it made such a lovely gift ✨ It’s fantastic to know you enjoyed the moist brownies, their delicious flavour, and the beautiful presentation. Hearing that you’d happily purchase them again means so much to our bakery team 💛 Thank you for your kind words and for choosing Cutter & Squidge. We look forward to helping you celebrate many more special occasions 🍫🎁💕

Posted 3 months ago

“Love this company, saved me on many an occasion. Highly recommend!”

Helpful Report

Posted 3 months ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear Cutter & Squidge has been there for you on so many occasions ✨ Knowing you can rely on us time and time again, and that you’d highly recommend us, means the world to our entire team. Creating delicious treats and making special moments that little bit sweeter is exactly what we strive for 💛 Thank you for your amazing support and loyalty. We look forward to helping you celebrate many more occasions in the future 🎂🎁💕

Posted 3 months ago

“Over priced. Aesthetically pleasing for customers who want to take ‘instagram’ shots of their birthday/celebration cakes but not for those who actually want to enjoy eating them”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. 💕 We understand how disappointing it is when a product doesn’t live up to what you were hoping for, and we're sorry to hear you didn't enjoy the cake. 💛 We'd really appreciate the opportunity to look into this and see if we can put things right. We haven't been able to locate any previous contact from you regarding this order, so if you could please get in touch with our Customer Care team at hello@cutterandsquidge.com with your order details, we'd be more than happy to investigate and work towards a resolution. Thank you again for your honest feedback. We hope to have the opportunity to restore your confidence in Cutter & Squidge. 💕

Posted 3 months ago

“Wonderful vegan chocolate cake - so chocolatey and scrummy!”

Helpful Report

Posted 3 months ago

Thank you for your wonderful reviews 💕 We’re absolutely delighted to hear you loved our Vegan Chocolate Fudge Cake and found it so wonderfully chocolatey and scrumptious ✨ It’s especially fantastic to know it impressed both you and your non-vegan guests. Creating vegan cakes that everyone can enjoy, regardless of their dietary preferences, is something our bakery team is incredibly passionate about 💛 Thank you for your kind words and continued support. We look forward to baking for you again soon 🌱🎂💕

Posted 3 months ago

“They very kindly sent a replacement order after the delivery company made a mistake.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review 💕 We’re delighted we could help put things right after the courier experienced an issue with your delivery ✨ While we're sorry the original delivery didn't go to plan, we're so pleased our customer care team was able to arrange a replacement quickly and ensure you still received your treats. Providing the best possible support when things don't go as expected is incredibly important to us 💛 Thank you for your kind words and for giving us the opportunity to make things right. We look forward to treating you again soon 🎂💕

Posted 3 months ago

Cutter and Squidge is rated 4.6 based on 19,744 reviews