Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,744 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 25th October 2026

1968

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time, have used Cutter and Squidge on three occasions and very reliable.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful reviews and for your continued support 💕 We’re delighted to hear you've now chosen Cutter & Squidge on three different occasions and have found us to be consistently reliable ✨ It’s fantastic to know your orders have always arrived on time and that you enjoyed the presentation and delicious selection in our Mixed Mini Brownie Box. Earning your trust time and time again means so much to our team 💛 Thank you for your loyalty and for choosing Cutter & Squidge for your special occasions. We look forward to treating you again soon 🍫🎉💕

Posted 3 months ago

“great vegan options love that it's a family run outfit by two fab sisters always securely delivered with great packaging unfortunately ordering from the website can sometimes prove difficult however the support team and customer service is top notch and they are hugely efficient to steer you through! we love C&S”

Helpful Report

Posted 4 months ago

Thank you for your wonderful reviews and continued support 💕 We’re absolutely delighted to hear you enjoy our vegan range and that you love what Cutter & Squidge stands for as a family-run business ✨ It’s fantastic to know your orders always arrive securely packaged and that our customer care team has been able to support you whenever you've needed us. We really appreciate your honest feedback about the website too, and we'll be sure to share your comments with our team as we're always looking for ways to improve the online experience 💛 Thank you for your kind words and for choosing Cutter & Squidge time and time again. We truly appreciate your support and look forward to helping you celebrate many more special occasions 🌱🎂💕

Posted 3 months ago

“Good options, easy to order and delivered quickly.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you found our range of treats easy to browse, the ordering process simple, and your delivery arrived quickly ✨ Providing plenty of delicious options alongside a smooth, reliable experience is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂🎉💕

Posted 3 months ago

“Loved the overall service .”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you loved your overall experience with Cutter & Squidge ✨ Providing delicious treats alongside friendly service and a smooth ordering experience is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“I was hesitant to order a cake online but Cutter and Squidge did not disappoint! The cakes arrived the next day and were very well packaged with cooling packs. Everything I ordered was high quality and delicious! I would definitely recommend Cutter and Squidge!”

Helpful Report

Posted 4 months ago

Thank you for such a wonderful review 💕 We’re delighted to hear we exceeded your expectations and gave you the confidence to order a cake online ✨ It’s fantastic to know your cakes arrived the very next day, beautifully packaged with our cooling packs, and that everything was fresh, high quality, and delicious 💛 Thank you for your kind recommendation and for choosing Cutter & Squidge. We look forward to baking for you again and helping you celebrate many more special occasions 🎂🎉💕

Posted 3 months ago

“Stingy product - a high price but very small slices. It's very expensive for what they actually send. I ordered the same product a few years ago and the slices were far bigger and had buttercream on top. These ones were tiny. It was barely a proper slice. So it was a dissapointment, although the taste was nice. I think it's too expensive and a bit of a rip off really.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We really appreciate your honesty and are pleased to hear you enjoyed the taste of the cakes ✨ We're sorry to hear that The Squidge Sampler Tin didn't meet your expectations on this occasion. We understand your disappointment regarding the slice sizes, presentation, and overall value, particularly as you've purchased this product before and noticed a difference. Feedback like yours is incredibly important to us, and we'll be sure to share your comments with our bakery and product teams as we continue to review and improve our range 💛 Thank you again for your feedback and for giving us another try. We hope we'll have the opportunity to provide you with a better experience in the future. 💕

Posted 3 months ago

“Purchase and dispatch was regulary updated, including tracking and arrival of the goods.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you felt well informed throughout your order, from purchase and dispatch right through to tracking and delivery ✨ Keeping our customers updated every step of the way is something we work hard to achieve, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you received excellent service ✨ Providing a smooth, friendly experience for every customer is just as important to us as creating delicious treats, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂💕

Posted 3 months ago

“Loved the flavour. Was delivered on time. My only comment is I found that the cake itself was dry. With the filling it was you don't find it dry.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you enjoyed the flavour of the cake and that it arrived on time ✨ We’re sorry to hear you found the sponge a little dry on its own, although we’re pleased the filling brought everything together and made the overall cake enjoyable. We really appreciate your honest feedback, as comments like yours help us continue to review and refine our recipes 💛 Thank you again for your feedback and for choosing Cutter & Squidge. We hope to delight you again with your next order 🎂💕

Posted 3 months ago

“Delicious brownies, but so so annoying that there's no way to tell which brownie is which - and as they're all lumped in together the toppings and flavours mix. I don't like two of the flavours, but all brownies were tainted. At the very least you should make it clear which is which!”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you enjoyed the brownies, although we’re sorry that identifying the different flavours detracted from your experience ✨ We completely understand your frustration, particularly if there were flavours you were hoping to avoid. Your suggestion to make it clearer which brownie is which is really valuable, and we’ll be sure to pass it on to our product team as we continue to improve the customer experience 💛 Thank you again for your honest feedback. We truly appreciate you taking the time to help us improve, and we hope to delight you with your next Cutter & Squidge order. 💕

Posted 3 months ago

“The website has many options for gifts at various price points. The treats are luxurious”

Helpful Report

Posted 4 months ago

Thank you for your wonderful reviews 💕 We’re delighted to hear you found our website easy to browse, with a great range of thoughtful gifts to suit different occasions and budgets ✨ It’s especially heartwarming to know our treats felt luxurious and that the Hug in a Box Hamper was so well received. Knowing we could help you send comfort during such a difficult time means so much to our team 💛 Thank you for your kind words and continued support. We look forward to helping you send many more thoughtful gifts in the future 🎁💕

Posted 3 months ago

“Nice concept but didn't like all the flavours unfortunately”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re pleased to hear you liked the concept of our treats ✨ We’re sorry to hear that not all of the flavours were to your taste. We understand that everyone has different preferences, and while we aim to offer a variety to suit as many people as possible, we appreciate that some flavours will appeal more than others 💛 Thank you for your honest feedback. We’ll be sure to share your comments with our team as we continue to develop and refine our range. We hope you’ll find another Cutter & Squidge favourite in the future. 💕

Posted 3 months ago

“Great treats to send as gifts.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you think our treats make such wonderful gifts ✨ Helping our customers send thoughtful surprises that bring a smile to friends and loved ones is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to helping you send many more delicious gifts in the future 🎁🍰💕

Posted 3 months ago

“Everyone loved their brownies”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear the brownies were such a hit with everyone ✨ There’s nothing better than knowing our treats brought people together and were enjoyed by all. Feedback like yours means so much to our bakery team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🍫🎉💕

Posted 3 months ago

“Easy to place order & arrived very next day as promised”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you found our ordering process quick and easy, and that your order arrived the very next day just as promised ✨ Providing a smooth ordering experience alongside reliable delivery is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂🎉💕

Posted 3 months ago

“Great quality and taste. The message on the card came out a bit strange but that was my only fault. Would definitely order again!”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed the quality and taste of your order and that you’ll definitely be ordering from us again ✨ It also made us smile to hear your comment about the gift card message! These things can happen, and we’re glad it didn’t take away from your overall experience 💛 Thank you for your kind words and for choosing Cutter & Squidge. We look forward to baking for you again soon 🎂💕

Posted 3 months ago

“Normally great, too expensive for what we bought this time.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you’ve had great experiences with Cutter & Squidge in the past and truly appreciate your continued support ✨ We also appreciate your honest comments regarding the value of your most recent order. Customer feedback like yours is incredibly important to us, and we’ll be sure to share it with our team as we continue to review and develop our range 💛 Thank you again for your feedback and for choosing Cutter & Squidge. We hope to delight you again with your next order 🎂💕

Posted 3 months ago

“As above, the recipient loved them. As the sender, I was expecting a notification that they had been delivered but I didn't get one.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear the recipient loved their gift ✨ That’s exactly what we hope for with every order. We’re sorry to hear you were expecting a delivery notification that never arrived. We completely understand how reassuring those updates are when you’re sending a gift to someone special, and we appreciate you bringing this to our attention 💛 We can confirm that the DPD tracking link was sent to your email address when the order was dispatched. This is where the delivery updates would take place. Your feedback is incredibly valuable, and we’ll be sure to share it with our team as we continue to improve the gifting experience for our customers. Thank you for choosing Cutter & Squidge. We hope to help you send many more thoughtful gifts in the future 🎁💕

Posted 3 months ago

“Nice and crumbly”

Helpful Report

Posted 4 months ago

Thank you for your lovely reviews 💕 We’re delighted to hear you enjoyed our Earl Grey Lemon Shortbread and loved their beautifully crumbly texture ✨ Knowing they’ve become your favourite biscuits and that you’re already looking forward to buying more means so much to our bakery team 💛 Thank you for your wonderful support and for choosing Cutter & Squidge. We can’t wait to treat you again soon 🍋🍪💕

Posted 3 months ago

“Easy ordering and fantastic fast delivery”

Helpful Report

Posted 4 months ago

Thank you for your wonderful reviews 💕 We’re delighted to hear you found our ordering process quick and easy, and that your delivery arrived so promptly ✨ It’s fantastic to know your thoughtful gift was so well received and that we've made sending delicious treats simple and stress-free 💛 Thank you for your continued support and for choosing Cutter & Squidge. We look forward to helping you send many more special surprises in the future 🎁🍫💕

Posted 3 months ago

Cutter and Squidge is rated 4.6 based on 19,744 reviews