Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,372 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 6th June 2026

1950

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was disappointed”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really disappointed to hear that your experience left you feeling this way. This isn’t the experience we want for our customers, and your feedback is important to us. If you’d be open to sharing more, we’d love the opportunity to look into this further – please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback.

Posted 1 month ago

“The Ramadan cake was too sweet”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re sorry to hear the Ramadan cake was too sweet for your taste. We know how important that balance is, and your comments will be shared with our bakery team as we continue to refine our recipes. To allow us to look into this further with you, please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback, it’s truly appreciated ✨

Posted 1 month ago

“A beautiful gift!”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you found the order a beautiful gift – that truly means the world to us ✨ We hope to help you treat someone special again soon 💛

Posted 1 month ago

“Very thin and small cut brownies compared to others on the market.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re sorry to hear the brownies didn’t meet your expectations in terms of size and thickness. If you’d like us to look into this further with you, please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback.

Posted 1 month ago

“Lovely company x yummy products and great offers”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you’re enjoying our products and offers – that truly means the world to us ✨ Thanks again for your kind words, and we hope to treat you again soon 💛

Posted 1 month ago

“I have sent Cutter & Squidge brownies a few times now and have never had a bad reception! And am never disappointed when receiving them myself.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear our brownies have been so well received every time – and that they never disappoint when they arrive for you too! ✨ Your continued support means so much to our team, and we’re so grateful to be part of your gifting and treating moments 💛 We can’t wait to bake for you again soon 🎉

Posted 1 month ago

“I was disappointed by the fact that I paid for a message to be added (almost 6pounds) and I received the cake without the message. When I called them, they were pretty unhelpful and connected me to a customer service helpline that had no one available. It was critical that I received a cake with the personalised message that I paid off so I was very disappointed.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really disappointed to hear about your experience, especially as the personalised message was such an important part of your order. We understand how important those details are, and how frustrating it must have been not to receive it as expected. At the time, our customer service team was experiencing a particularly busy period, however we can see that we did follow up and refund the cost of the missing personalised message disc. Your feedback is incredibly important and will be shared with our team as we continue to improve both our processes and communication. Thank you again for your feedback.

Posted 1 month ago

“Good service, however cake was not nice”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really pleased to hear you had a positive experience with our service, but disappointed to hear the cake itself didn’t meet expectations. That balance is so important, and your comments will be shared with our bakery team for review. To allow us to look into this further with you, please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details. Thank you again for your feedback.

Posted 1 month ago

“Quick delivery biscuits are amazing definitely will order again”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear your biscuits arrived quickly and that you found them amazing – that truly means the world to us ✨ We can’t wait to bake for you again soon 💛

Posted 1 month ago

“Excellent service and products. Easy online ordering”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re delighted to hear you had a great experience with both our products and service, and that ordering online was nice and easy ✨ Your kind words mean so much to our team, and we hope to bake for you again very soon 💛

Posted 1 month ago

“Easy to order - delivered on time and in perfect condition. Great communication and instructions on storing etc. Thank you Cutter & Squidge!”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re delighted to hear everything from ordering to delivery and storage guidance was clear and seamless – and that your treats arrived in perfect condition ✨ Your kind words mean so much to our team, and we’re so glad you had a great experience with us 💛 We hope to bake for you again very soon 🎉

Posted 1 month ago

“Great selection of cakes”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you enjoyed our selection of cakes – we love creating a range of flavours for every taste ✨ Thanks again for your kind words, and we hope to treat you again soon 💛

Posted 1 month ago

“Excellent service, communication, delivery and goods.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re delighted to hear everything from service to delivery and your treats hit the mark – that truly means the world to our team! Thanks again for your kind words, and we hope to bake for you again very soon ✨

Posted 1 month ago

“This is my fav bakery, I love all their occasional products. Ordered Eid brownies and they were amazing n so presentable. They have best service , easy to order and delivered on time.From birthday to any event I always order from here.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear we’re your go-to bakery for special occasions – that truly means the world to us! It’s wonderful to know your Eid brownies were such a hit and arrived beautifully and on time ✨ Your continued support means everything to our team, and we feel so honoured to be part of your celebrations time and time again 🎉 We can’t wait to bake for you again soon 💛

Posted 1 month ago

“What to write? Incredible marketing, overpriced and nothing special.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us 💛 We’re really sorry to hear that your experience didn’t live up to expectations. This is certainly not how we want our customers to feel, and it’s disappointing to know we missed the mark for you. We put a lot of care into both our bakes and overall experience, so your comments are incredibly important and will be shared with our team as we continue to improve. If you’d be open to it, we’d love to understand more about your experience and see how we can make things right – please feel free to reach out to us at hello@cutterandsquidge.com with your order details. Thank you again for your honest feedback.

Posted 1 month ago

“C&S have been out go-to bakery for all cakes for our special occasions throughout the year. They produce some of the best cakes and flavours.”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear we’re your go-to bakery for special occasions throughout the year – that truly means the world to us! It’s wonderful to know you enjoy our cakes and flavours ✨ Your continued support means everything to our team, and we feel so honoured to be part of your celebrations time and time again 🎉 We can’t wait to bake for you again soon 💛

Posted 1 month ago

“Always on time delivery”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so pleased to hear your delivery arrived right on time – we know how important that is, especially for special moments! Thanks again for your kind words, and we hope to bake for you again soon ✨

Posted 1 month ago

“A lot of people are getting on the Eid cake wagon but you guys have absolutely smashed it. You've really thought about flavours and aesthetics and they all just mesh into this beautiful tasty talking to your soul cake. Thank you.”

Helpful Report

Posted 2 months ago

Thank you so much for your beautiful review 💕 This truly means the world to us – we put so much love into both the flavours and the design of our bakes, so hearing that it all came together so perfectly for you is just wonderful ✨ We absolutely love that you described it as “talking to your soul” – that’s exactly the kind of joy we hope to create with every cake 💛 Thank you again for your kind words, and we hope to be part of your celebrations again soon 🎉

Posted 1 month ago

“Excellent hamper”

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Posted 2 months ago

Thank you so much for your lovely review 💕 We’re so happy to hear you loved your hamper – that truly means the world to us! Thanks again for your kind words, and we hope to treat you again soon ✨

Posted 1 month ago

“I purchased these to use a code for free cookies, I emailed them the moment I placed the order so they could add the free cookies - as they informed me to, however - they picked up my email after they had dispatched the order. I asked if they could send out the free cookies separately, and they said no. Not happy with the service.”

Helpful Report

Posted 2 months ago

Cutter and Squidge is rated 4.6 based on 19,372 reviews