Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,752 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 8th May 2025

1864

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brownies a lot smaller than expected for the money. Nice enough but expensive for the quality”

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Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“Great cake, so nice. But so so so many emails and texts after ordering, I feel like I'm being stalked by a cake shop.”

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Posted 1 month ago

“Excellent customer service, quality and standard of cake superb. Would not hesitate to purchase from your company again and would definitely recommend to our friends and family.”

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Posted 1 month ago

“Easy to order, delivered on time.”

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Posted 1 month ago

“We ordered from Cutter & Squidge for Mother’s Day, and it was a fantastic choice! The afternoon tea set was beautifully presented, delicious, and well-priced for the quality. It made for a perfect at-home celebration, with a great variety of treats that felt special. A wonderful gift idea for Mother’s Day—we’ll definitely be ordering again!”

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Posted 1 month ago

“Sent to a friend who had been poorly. Very quick delivery. My friend told me they were delicious.”

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Posted 1 month ago

“Excellent service, the only company online I found last minute that allowed me to place an order for a vegan/dairy-free birthday cake on a late Saturday evening for delivery on Monday (my daughter's birthday) and came fairly early too. I HIGHLY recommend this company. Only 1 thing I would have to ask hoping the company sees this review, please add more vegan/dairy-free/no soya milk cake options. I was in search of a vanilla sponge cake for a 3-year-old. Everything else excellent,packaging, delivery, taste, and presentation 10/10”

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Posted 1 month ago

“Brilliant service, delicious cakes”

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Posted 1 month ago

“Since I discovered Cutter & Squidge some years ago, gifting has never been easier and faster. There is always something for even the pickiest of people and you will never be disappointed. Great loyalty scheme means you can earn money off as fast as you spend it!”

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Posted 1 month ago

“My 60th birthday cake looked amazing but was surprisingly heavy for a vic' sponge. Icing and decoration was beautiful but I'm sorry to say we were really disappointed with the sponge as it was very dry, quite dense in texture and not light and airy.”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“What a great company with their customer service and delivery is always on time and reliable. It is great to know being in America I have a company I can rely on to send things to my daughter in London.”

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Posted 1 month ago

“Delicious Cake with excellent presentation! Outstandingly efficient delivery service! 👍”

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Posted 1 month ago

“Best of the best. The quality of all the items was phenomenal. Would definitely order again.”

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Posted 1 month ago

“Amazing cake. Great taste, everyone was really impressed by the flavour of this cake. One of the best we have tasted, beautiful.”

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Posted 1 month ago

“Fabulous service”

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Posted 1 month ago

“Cake was very dry. This significantly impacted the overall taste of the cake.”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“Great quality products and fantastic delivery service. Everything arrives in really good packaging.”

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Posted 1 month ago

“Lovely, reliable service”

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Posted 1 month ago

“Delicious cake, this was a present for my husbands birthday as he loves fudge cake. He was delighted and I enjoyed it too. Looking for an excuse to order another one!”

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Posted 1 month ago

“The service was good The delivery was on time The main cake was not of the quality expected although I would say this is a deviation as I have not been disappointed previously.”

Helpful Report

Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 17,752 reviews