Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,548 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Cutter and Squidge 5 star review on 2nd August 2026

1955

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a number of cakes for friends and family and they have all been very pleased with what they have received.”

Helpful Report

Posted 2 months ago

Thank you for your continued support and lovely feedback 💕 We’re so pleased to hear your friends and family have all enjoyed the cakes they’ve received ✨ It means a lot to know you continue to choose us for special gifts and celebrations 💛 Hope we can keep treating your loved ones for many more occasions to come 🎉

Posted 2 months ago

“Super responsive and amazing brownies!”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback 💕 We’re so pleased to hear you found our team responsive and enjoyed the brownies ✨ Amazing brownies and happy customers is exactly what we aim for 💛 Hope to treat you again soon 🎉

Posted 2 months ago

“All round excellent service.”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback 💕 We’re so pleased to hear you had an all round excellent experience with us ✨ Your kind words mean a lot to the whole team 💛 Hope to see you again soon 🎉

Posted 2 months ago

“The gift message wasn’t included in the order so the recipient didn’t know who it was from or get to read my personal words. Also, got no response when I informed the company of this error which is disappointing!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback 💛 We’re very sorry to hear the gift message was not included with the order, and we completely understand how disappointing this must have been for both you and the recipient. We also sincerely apologise that your communication to us was missed and not responded to as expected. Our team will be reaching out to you privately to help resolve this matter and look into what happened ✨ Thank you again for bringing this to our attention.

Posted 2 months ago

“I ordered a gift card on a Black Friday deal and have had 2 cakes delivered, one was dry and the other was broken as the delivery person left it on its side. I then ordered some brownies and mini cupcakes. The cupcakes were nice but tiny. The brownies were again very dry. I’m stuck as I have to use up my gift card. I know it sounds awful but I wouldn’t recommend as I don’t believe you can get it wrong that often. I’ve never had anything like things with Lola’s.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback 💛 We’re very sorry to hear that several of your experiences did not meet expectations, particularly regarding the dryness of some items and the delivery issue where one cake arrived damaged. We completely understand your disappointment. As part of our Happiness Guarantee, we did replace both affected orders after you contacted us, and we’re glad we were able to resolve those issues directly for you ✨ We really do appreciate your honest feedback, as it helps us continue reviewing both our products and delivery experience with our teams 💛

Posted 2 months ago

“I ordered afternoon tea and vegan hot chocolate for my sister and mum to share after mums operation. It was a nice moment for them to share durijg her recovery and they really enjoyed it together. They mentioned how fresh it was and I felt that for the price paid it was very reasonable. Thank you cutter and squidge. It was easy to order and send. xx”

Helpful Report

Posted 2 months ago

Thank you so much for such a thoughtful review 💕 We’re truly touched to hear the afternoon tea and vegan hot chocolate could provide a special moment for your mum and sister during her recovery ✨ It’s wonderful to know everything was enjoyed, felt fresh, and was easy to send 💛 Wishing your mum a continued smooth recovery, and thank you again for choosing Cutter & Squidge 🎉

Posted 2 months ago

“Service and delivery were both excellent.”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback 💕 We’re so pleased to hear you were happy with both the service and delivery ✨ Your kind words mean a lot to our team 💛 Hope to see you again soon 🎉

Posted 2 months ago

“Very good kept me up to date on delivery my friend loved her gift”

Helpful Report

Posted 2 months ago

Thank you for your lovely review 💕 We’re so pleased to hear you felt well updated throughout the delivery process and that your friend loved their gift ✨ Your kind words mean a lot to our team 💛 Hope we can help with another thoughtful surprise soon 🎉

Posted 2 months ago

““The cake was really tasty and fresh, with the perfect sweetness. Loved the presentation, and the delivery was right on time too. Would definitely order again!””

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback 💕 We’re delighted to hear you enjoyed the freshness, presentation, and perfectly balanced sweetness of the cake ✨ It’s wonderful to know everything arrived on time too 💛 We look forward to baking for you again soon 🎉

Posted 2 months ago

“Would recommend this cake. Good service and communication during ordering/delivery.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review 💕 We’re so pleased to hear you enjoyed the cake and had a positive experience with our service and communication ✨ Your recommendation means a lot to our team 💛 Hope to treat you again soon 🎉

Posted 2 months ago

“Good pricing”

Helpful Report

Posted 2 months ago

Thank you for your feedback 💕 We’re pleased to hear you felt our products offered good value ✨ We really appreciate you taking the time to leave a review 💛 Hope to see you again soon 🎉

Posted 2 months ago

“An easy website to use with good quality treats available . Makes a change from a box of chocolates as a gift .”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback 💕 We’re so pleased to hear you found the website easy to use and enjoyed the quality of the treats ✨ It’s lovely to know our gifts offered something a little different too 💛 Hope we can help with another thoughtful surprise soon 🎉

Posted 2 months ago

“Easy and efficient ordering/delivery. Great customer service.”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback 💕 We’re so pleased to hear you found the ordering and delivery process easy and efficient ✨ It’s wonderful to know our customer service team made a positive impression too 💛 Hope to treat you again soon 🎉

Posted 2 months ago

“Cutter and Squidge has been good for vegan options. From a practical perspective, their packaging is robust and the cakes have always arrived in prime condition.”

Helpful Report

Posted 2 months ago

Thank you for your thoughtful review 💕 We’re really pleased to hear you’ve enjoyed our vegan options and that the packaging has helped everything arrive in great condition ✨ Your feedback means a lot to us 💛 Hope to treat you again soon 🎉

Posted 2 months ago

“Lovely cake. Very easy to order and was delivered on time. Cake was well packaged as well and everything about it was top notch.”

Helpful Report

Posted 2 months ago

Thank you for such lovely feedback 💕 We’re so pleased to hear everything from the ordering process to the delivery and packaging was top notch ✨ It’s wonderful to know you enjoyed the cake too 💛 Hope to bake for you again soon 🎉

Posted 2 months ago

“Not only was the Cutter and Squidge website very easy to navigate and easy to purchase from but their customer service team were very responsive and understanding.”

Helpful Report

Posted 2 months ago

Thank you for such kind feedback 💕 We’re so pleased to hear you found the website easy to use and had a positive experience with our customer service team ✨ It’s wonderful to know the support felt responsive and understanding 💛 Hope to see you again soon 🎉

Posted 2 months ago

“Great product range for different budgets, excellent quality and beautifully presented. Delicious!”

Helpful Report

Posted 2 months ago

Thank you for such a lovely review 💕 We’re so pleased to hear you enjoyed the variety, quality, and presentation of our products ✨ It’s wonderful to know there was something for every budget too 💛 Hope to treat you again very soon 🎉

Posted 2 months ago

“excellent, dilevered on time, beautiful presentation, and delicious cupcakes.”

Helpful Report

Posted 2 months ago

Thank you for such lovely feedback 💕 We’re delighted to hear everything arrived on time and that the presentation and cupcakes impressed ✨ It’s wonderful to know they were enjoyed so much 💛 Hope to treat you again soon 🎉

Posted 2 months ago

“Smooth delivery. Fresh and delicious cake!”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback 💕 We’re so pleased to hear the delivery went smoothly and that the cake arrived fresh and delicious ✨ Your support means a lot to us 💛 Hope to treat you again soon 🎉

Posted 2 months ago

“Hadn't used or heard of them before, but glad I've found them; delighted with the egg I chose and will definitely use them again when I'm looking for a top class, quality, beautifully presented chocolate delight!”

Helpful Report

Posted 3 months ago

This is such lovely feedback, thank you 💕 We’re so pleased you discovered us and enjoyed your chocolate treat so much ✨ It means a lot to hear you found everything high quality and beautifully presented 💛 We’ll look forward to treating you again in the future 🎉

Posted 2 months ago

Cutter and Squidge is rated 4.6 based on 19,548 reviews