Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,752 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 8th May 2025

1864

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t tell if the cake was old or that’s just how they make them but all four slices that I received were dry with cracked dried frosting on top. Pretty disappointed.”

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Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“This was the second time I'd use Cutter and Squidge. They never fail to impress.”

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Posted 1 month ago

“Amazing I wish everything came in larger portions! Good enough to eat all by yourself in one sitting!! Oops”

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Posted 1 month ago

“Fantastic friendly company with great customer service and fabulous cakes”

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Posted 1 month ago

“Excellent as ever”

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Posted 1 month ago

“Amazing service - so easy to order and arrange delivery for next day o for last minute purchase for partners birthday - was so gorgeous to eat, soft, chocolatey and very tasty!!! Good size. and everyone loved it!! One of nicest cakes have ever had and can't believe it was sent within 24 hours 200 miles down the motorway!!”

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Posted 1 month ago

“Lovely, independent company that I am happy to support. Long may they continue.”

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Posted 1 month ago

“It’s so beautiful and delivered on time”

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Posted 1 month ago

“Easy website, great service and delivered on time. Perfect gift ideas”

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Posted 1 month ago

“Delivery was good nicely packaged”

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Posted 1 month ago

“Excellent service , make more variety of brownies and sweet delight. Thank you”

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Posted 1 month ago

“A big thank you to all at Cutter and Squidge for making my Sisters birthday very special from the ordering to the delivery of the cake everything was perfect The cake was perfect in every way the only problem was I could not be there with her! Just a little question some of your cakes are just for London can outside of London order them for a special occasion?”

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Posted 1 month ago

“Great service and lovely bakes, delivery by courier not perfect haven't raies with seller, did submit feedback to DPD but no response”

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Posted 1 month ago

“Delivered as promised”

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Posted 1 month ago

“I was sceptical about ordering a cake online to be shipped from the south of England to Scotland. But ordering was very straightforward the cake was very well packaged and delivered on the date requested. It looked exactly like the picture on the website. Also very good communication from the company. Price was very good. I’d order from Cutter & Squidge again .”

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Posted 1 month ago

“I ordered from Italy for my daughter who lives in St Albans. I placed the order the day before, and the service was perfect. The sweets were excellent, and the packaging was wonderful. Thank you! Barbara”

Cutter and Squidge 5 star review on 20th March 2025

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Posted 1 month ago

“I emailed Cutter and Squidge regarding this my missing order, they have still not responded.”

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Posted 1 month ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 month ago

“The most delicious brownies ever! Now bought three boxes. Will buy on special occasions - such as weekends🤣🤣🤣🤣 the best find ever.”

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Posted 1 month ago

“Great service from ordering to delivery , packaging was top class as was the cake .”

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Posted 1 month ago

“Great job team !”

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Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 17,752 reviews