Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,744 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 25th October 2026

1968

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They suggest next day delivery but didn’t happen”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re very sorry to hear that your order didn’t arrive the next day as expected. We completely understand how disappointing this must have been, especially as it spoiled the surprise you had planned 💛 Unfortunately, this delay was caused by our courier, DPD, and we sincerely apologise for the inconvenience this caused. While we always work hard to dispatch orders on time, we appreciate how frustrating courier delays can be when timing is so important. Thank you for your honest feedback. We truly value it, and we hope we’ll have the opportunity to provide you with a smoother experience in the future. 💕

Posted 4 months ago

“Excellent service, speedy, able to deliver 5*”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you were pleased with our service and the speedy delivery ✨ It’s wonderful to know we could deliver exactly when you needed us and provide a smooth experience from start to finish 💛 Thank you for choosing Cutter & Squidge. We look forward to baking for you again soon 🎂🎉💕

Posted 4 months ago

“Lovely company to order from. Great delivery time and taste.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoy ordering from Cutter & Squidge and that both the delivery and the cakes have consistently met your expectations ✨ Providing delicious treats alongside reliable delivery is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for your support, and we look forward to baking for you again soon 🎂🎉💕

Posted 4 months ago

“Reliable and makers of great cakes. I've ordered a few cakes from C&S and have not been disappointed.”

Helpful Report

Posted 4 months ago

Thank you for such a wonderful review 💕 We’re delighted to hear Cutter & Squidge has become a brand you can rely on and that every cake you've ordered has met your expectations ✨ Knowing you've returned to us time and time again without disappointment means so much to our team. Your continued trust and support are one of the greatest compliments we could receive 💛 Thank you for choosing Cutter & Squidge. We look forward to baking for you again and being part of many more special occasions 🎂🎉💕

Posted 4 months ago

“Cake was frozen then defrosted but pretty tasty.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re pleased to hear you enjoyed the taste of the cake ✨ We’re sorry to hear it appeared frozen on arrival, as all of our cakes are freshly baked and dispatched fresh, not frozen. This certainly isn't the experience we want our customers to have, and we appreciate you bringing it to our attention 💛 We’d love the opportunity to understand a little more about your experience, so if you haven't already, please do get in touch with our Customer Care team at hello@cutterandsquidge.com with your order details. We’d be happy to look into this for you. Thank you again for your feedback and for choosing Cutter & Squidge. We hope to have the opportunity to provide you with an even better experience in the future. 💕

Posted 4 months ago

“Excellent product, good delivery and communications.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you were pleased with the quality of our products, as well as the delivery and communication throughout your order ✨ Providing delicious treats alongside reliable service and clear updates is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂🎉💕

Posted 4 months ago

“Simple review-yummy yummy yummy!! Would highly recommend them!”

Helpful Report

Posted 4 months ago

Thank you for such a wonderful review 💕 We’re delighted to hear our treats were so delicious and that they earned such a glowing recommendation ✨ Knowing you'd happily recommend Cutter & Squidge means so much to our team and is one of the greatest compliments we could receive 💛 Thank you for your kind words and support. We can't wait to bake for you again soon 🎂🎉💕

Posted 4 months ago

“Good service and was very easy to order”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you found our service excellent and the ordering process quick and easy ✨ Making it simple for our customers to send delicious treats for every occasion is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We look forward to treating you again soon 🎂🎉💕

Posted 4 months ago

“Very efficient delivery service! My first time using and I will be using them again.”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear your first experience with Cutter & Squidge was such a positive one and that you found our delivery service so efficient ✨ It means so much to know we've earned your trust and that you'll be choosing us again for future treats and celebrations 💛 Thank you for your kind words and support. We can't wait to bake for you again soon 🎂🎉💕

Posted 4 months ago

“Loved the cake fantastic customer service too unfortunately won’t order again because of delivery service said delivered and it wasn’t then turned up late the time trying to see what had happened spoiled the day of my wife’s birthday”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback 💕 We’re delighted to hear you loved the cake and were pleased with the customer service you received ✨ We’re truly sorry, however, that the delivery experience fell short of expectations and caused unnecessary worry on your wife’s birthday. We completely understand how disappointing it must have been to receive a delivery notification before the order had actually arrived, especially on such an important occasion 💛 While we’re pleased the cake did eventually arrive, we appreciate your comments regarding the courier service and will ensure your feedback is shared with the relevant team. Thank you again for your honest feedback and recommendation. We truly appreciate your support and hope we’ll have the opportunity to restore your confidence in Cutter & Squidge in the future. 💕

Posted 4 months ago

“You thought of everything, cake arrived safe and fresh. Your thoughtful packaging with freezer bags made all the difference in the midst of the recent heatwave. Thank you”

Cutter and Squidge 5 star review on 1st July 2026

Helpful Report

Posted 4 months ago

Thank you for such a wonderful review 💕 We’re delighted to hear your cake arrived safely, fresh, and in perfect condition, even during the recent heatwave ✨ It’s especially rewarding to know our insulated packaging and cooling bags gave you peace of mind and helped keep your cake looking its best despite the warm weather 💛 Your photo looks fantastic, and we’re so pleased we could be part of your celebration. Thank you for your kind words and support. We look forward to baking for you again soon 🎂🎉💕

Posted 4 months ago

“Delicious cake u ordered it for my wife's Birthday, the sponge was light the chocolate tasted great she was delighted, only disappointment it didn't get delivered until late afternoon it was a hot day and the chocolate had melted DPD in my experience are not known for taking much care with items they deliver ,It was put in the fridge , But I would say cutter and squidgy make delious cakes i would recommend them and give them 5stars”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your thoughtful feedback 💕 We’re delighted to hear your wife enjoyed her birthday cake and that you loved the light sponge and delicious chocolate flavour ✨ It’s wonderful to know the cake helped make her celebration special. We’re sorry to hear the delivery arrived later than expected, particularly on such a warm day. While we’re pleased you were able to refrigerate the cake and still enjoy it, we completely understand your concerns about the delivery experience and appreciate you bringing this to our attention 💛 Thank you for your recommendation and your kind words about our cakes. We truly appreciate your support and hope to bake for you again for another special occasion 🎂💕

Posted 4 months ago

“Delivery and service was very quick And updates were effective given it was a gift”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you found our delivery and service quick and efficient ✨ It’s especially wonderful to know that the delivery updates gave you peace of mind while sending a gift. We know how important it is to stay informed when treating someone special 💛 Thank you for choosing Cutter & Squidge, and we hope to help you celebrate many more special occasions in the future 🎁🎉💕

Posted 4 months ago

“Dad was very happy with his Fathers Day gift. Said they tasted great! Delivery was brilliant! Delivered on a Sunday!”

Helpful Report

Posted 4 months ago

Thank you for such a lovely review 💕 We’re delighted to hear your dad was so happy with his Father’s Day gift and that he thought the treats tasted great ✨ It’s wonderful to know our Sunday delivery helped ensure everything arrived in time to make the celebration extra special 💛 Thank you for choosing Cutter & Squidge to be part of Father's Day. We hope to help you celebrate many more special occasions in the future 🎉🍫💕

Posted 4 months ago

“Excellent quality and delicious. A real treat for special occasions!”

Helpful Report

Posted 4 months ago

Thank you for such a wonderful review 💕 We’re delighted to hear you enjoyed the quality of our cakes and found them absolutely delicious ✨ It means so much to know our treats helped make your special occasion even more memorable. Creating cakes that feel like a real treat is exactly what we strive for 💛 Thank you for your kind words and support. We look forward to baking for you again soon 🎂🎉💕

Posted 4 months ago

“Just the most amazing service and delicious cakes”

Helpful Report

Posted 4 months ago

Thank you for such a lovely review 💕 We’re delighted to hear you enjoyed both our delicious cakes and the service you received ✨ Knowing you had such a positive experience from start to finish means so much to our team and inspires us to keep creating memorable moments for our customers 💛 Thank you for your kind words and support. We can't wait to bake for you again soon 🎂🎉💕

Posted 4 months ago

“Good service”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave a review 💕 We’re delighted to hear you were happy with the service you received ✨ We also recognise that your rating suggests there were aspects of your experience that could have been even better. If there’s anything we could have done to improve your experience, we’d love to hear your feedback, as it helps us continue to improve 💛 Thank you for choosing Cutter & Squidge, and we hope to have the opportunity to impress you again in the future. 💕

Posted 4 months ago

“handled and sent with extreme care. Really appreciate it”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear your order was handled with such great care and that you appreciated the attention that went into preparing and delivering it ✨ We take great pride in ensuring every order arrives in perfect condition, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We hope to treat you again soon 🎂🎉💕

Posted 4 months ago

“Fabulous range and delivery service - well packaged”

Helpful Report

Posted 4 months ago

Thank you for your lovely review 💕 We’re delighted to hear you enjoyed our fabulous range of treats and that your order arrived well packaged ✨ Providing a wide selection of delicious bakes alongside reliable delivery is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for choosing Cutter & Squidge. We hope to treat you again soon 🎂🎉💕

Posted 4 months ago

“We always buy our cakes and brownies from C&S Once you have these there is no going anywhere else!”

Helpful Report

Posted 4 months ago

Thank you for such a lovely review 💕 We’re delighted to hear our cakes and brownies have become your go-to treats ✨ Knowing you wouldn’t go anywhere else means so much to our team 💛 Thank you for your continued support, and we can’t wait to bake for you again soon 🎉

Posted 4 months ago

Cutter and Squidge is rated 4.6 based on 19,744 reviews