Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,492 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,492 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 4th November 2025

Sweta Patel

Cutter and Squidge 5 star review on 25th October 2025

Anonymous

Cutter and Squidge 5 star review on 18th October 2025

A C Scott

Cutter and Squidge 5 star review on 12th October 2025

Alessandra Madio

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok cake. Nothing to write home about.”

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Posted 2 months ago

Hi there, Thank you for your feedback! We’re sorry to hear the cake didn’t wow you this time. If you have any specific feedback that you're happy to share, we would love to hear it! We really hope to get a chance to wow you next time. 🍰

Posted 2 months ago

“Great company, easy to use service, quality products.”

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Posted 2 months ago

“Fast delivery, very reliable, we love ordering from Cutter and Squidge. We're a long time customer since lock down. :)”

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Posted 2 months ago

“I made an order before and was happy. This time my order didn’t arrive, so I’m not happy. I think you should have a word with DPD regarding their deliveryvptocess”

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Posted 2 months ago

“The cake was absolutely delicious and fresh and appropriate size for a small family. The option to add a card online (free) and send a sweet note to your loved one with the delivery is what I loved the most. Highly recommend!”

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Posted 2 months ago

“The cake looked amazing and tasted lovely. Guests commented on the delicious flavours of lemon and Raspberry layers.”

Cutter and Squidge 5 star review on 19th August 2025

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Posted 2 months ago

“Great cakes and good service”

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Posted 2 months ago

“Excellent service, I will definitely use again”

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Posted 2 months ago

“Consistent! 11/10 for taste, prompt delivery, and allround deliciousness!”

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Posted 2 months ago

“Nice cake which was not too sweet and made with fresh ingredients.”

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Posted 2 months ago

“Brought them as a present for my brother. He absolutely loved the taste of them.”

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Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

“Very tasty, didn't last long in a good way”

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Posted 2 months ago

“They were delivered quickly and recipient was really pleased with them”

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Posted 2 months ago

“I ordered the Sweet and Savoury Afternoon Tea for my mother's 80th birthday - she was delighted with the spread of goodies and pronounced them all delicious.”

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Posted 2 months ago

“Have always been reliable with lovely products”

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Posted 2 months ago

“London prices are not welcome further north.”

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Posted 2 months ago

Hi there, Thanks for your feedback. We know London prices aren’t for everyone, but we always aim to deliver the best quality, handmade treats possible. We really appreciate you taking the time to share your thoughts. — Customer Experience Team 🍰

Posted 2 months ago

“The cake was delivered on time and also looked beautiful, the only issue is was that it was very dry. Which was disappointing as I was in charge of bringing cake for a special event and no one finished it because it was so dry. Cake was stored how it was recommended, in the fridge and taken out 4 hours before eating.”

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Posted 2 months ago

Thanks so much for your feedback. We’re sorry the cake didn’t hit the mark this time — we really appreciate you letting us know. We’ve sent you a message with a little lemony surprise, so be sure to have a peek in your inbox 🍋 — Customer Experience Team 🍰

Posted 2 months ago

“Love the taste and flavour profile. Been ordering from cutter and squidge for years and the cakes are always moist and good quality.”

Cutter and Squidge 5 star review on 12th August 2025

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Posted 2 months ago

“The wedding cake itself was really nice cake and the customer service by cutter & squidge is really professional. Unfortunately the couriers they use do not match up to their service. The day before my wedding I received an email the delivery had been cancelled and after spending a long time on the phone it was established it was not cancelled but was delivered to the wrong address which meant I then had to spend the day tracking down where it had been delivered to. Not ideal the day before your wedding!”

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Posted 2 months ago

Thanks so much for you feedback! We’re so happy the cake was enjoyed and to have played a small part in your special day. We’re sorry again for any delivery confusion. Our partner courier will follow a clear protocol to communicate updates with us, so we can ensure our customers are well looked after by our Cutter & Squidge Team. Wishing you both all the sweetness in the world as you start married life 💛 — Customer Experience Team 🍰

Posted 2 months ago

Cutter and Squidge is rated 4.6 based on 18,492 reviews