Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,706 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Cutter and Squidge made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cutter and Squidge 5 star review on 27th September 2026

Brenda Vazquez Heredia

1966

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“either too mushy or too dry”

Helpful Report

Posted 1 week ago

Thank you for sharing your feedback 💕 We’re sorry to hear the texture of your treats wasn’t quite right on this occasion. We want every order to be enjoyable and consistent, so we’d really like to understand a little more about what you received. Please contact our Customer Care team at hello@cutterandsquidge.com with your order details and let us know which items were affected. If you have any photos, please include those too, and our team will be happy to look into this for you 💛 Thank you for bringing this to our attention.

Posted 6 days ago

“I’ve used cutter and squidge for a few years now and their stuff never misses. Highly recommend”

Helpful Report

Posted 1 week ago

Thank you for your continued support, Nazia 💕 We love hearing that you’ve been ordering from Cutter & Squidge for a few years and our treats never miss ✨ Knowing you can keep coming back and enjoy consistently delicious treats is such a wonderful compliment to our bakery team, and your recommendation means a lot to us 💛 Thank you for choosing us time and time again. We can’t wait to see what you treat yourself to next! 🍰💕

Posted 6 days ago

“They have great customer care and after service. I can buy with confidence. The quality is always consistent and reliable. I have peace of mind when I order. I always order in advance by a day or two just to make sure there are postal hiccups.”

Helpful Report

Posted 1 week ago

Thank you for such wonderful feedback 💕 We’re delighted that our great customer care, reliable service and consistent quality give you the confidence and peace of mind to order from Cutter & Squidge time and time again ✨ We know how important it is to feel confident that your treats will arrive when you need them, especially when they’re for a special occasion. Ordering a day or two ahead is a great way to allow a little extra breathing room for any unexpected courier delays too 💛 Thank you for your continued trust and support. It genuinely means a lot to our whole team, and we look forward to sending many more delicious treats your way! 🍰💕

Posted 6 days ago

“I queried something over the phone and the lady I spoke to was very helpful. She said my delivery would arrive in a couple of working days as I'd ordered it on a Friday afternoon but actually it arrived the following day which was great. There was a good variety of gifts to choose from. Thank you.”

Helpful Report

Posted 1 week ago

Thank you for your lovely feedback 💕 We’re delighted to hear you received helpful customer service, speedy delivery and a great variety of gifts to choose from ✨ It’s especially lovely that your order arrived even sooner than expected! We’ll be sure to pass your kind words on to our Customer Care team too, as they’ll be so pleased to know their help over the phone made your experience that little bit easier 💛 Thank you for choosing Cutter & Squidge. We hope to help you find the perfect gift again soon! 🎁🍰💕

Posted 6 days ago

“The Chocolate Sqiggy Cake was fantastic, we all oved it and had vanilla ice ream with it”

Helpful Report

Posted 1 week ago

Thank you for your fantastic feedback, Ann 💕 We’re delighted to hear the Chocolate Squidge Cake was fantastic and that everyone loved it ✨ Pairing it with vanilla ice cream sounds absolutely delicious too. Rich chocolate cake and creamy vanilla is a combination that’s pretty hard to beat! 💛 Thank you for choosing Cutter & Squidge. We hope to bake another crowd-pleasing cake for you soon! 🍫🍨🎂💕

Posted 6 days ago

“Delivered as expected & quick turnaround was brilliant as I had forgotten to order cake. Thank you!”

Helpful Report

Posted 1 week ago

Thank you for your lovely feedback 💕 We’re delighted our quick turnaround and reliable delivery came to the rescue when you needed a birthday cake at short notice! ✨ From your other review, it sounds like the Chocolate Fudge Caramel Cake was a delicious success too, so we’re thrilled everything came together in time for the celebration 💛 Thank you for choosing Cutter & Squidge. We’re always happy to help make those last-minute cake emergencies a little sweeter! 🎂💕

Posted 6 days ago

“Easy to place order, good communication and excellently packaged”

Helpful Report

Posted 1 week ago

Thank you for your lovely feedback 💕 We’re delighted you found it easy to place your order, with good communication and excellent packaging throughout your experience ✨ Making ordering treats simple and keeping you updated right through to a carefully packaged delivery is exactly what we want for our customers 💛 Thank you for choosing Cutter & Squidge. We hope to deliver something delicious your way again soon! 🍰💕

Posted 6 days ago

“Thank you for a lovely cake and reliable service. We ordered a small cake to celebrate our intimate wedding ceremony and SO glad we chose Cutter and Squidge.”

Helpful Report

Posted 1 week ago

Thank you for such lovely feedback, Amelia 💕 We’re so happy our lovely cake and reliable service could play a small part in such an incredibly special day ✨ An intimate wedding celebration sounds absolutely beautiful, and knowing you were so glad you chose Cutter & Squidge genuinely means a lot to us. We’re delighted the Raspberry Ripple Cake was worthy of the occasion 💛 Congratulations to you both, and thank you for trusting us with your wedding cake. We wish you a lifetime of happiness together! 💍🍰💕

Posted 6 days ago

“The 'No Nut' brownies come with a label saying 'may contain nuts!'.”

Helpful Report

Posted 1 week ago

Thank you for sharing your feedback 💕 We completely understand how seeing a “may contain nuts” label could be confusing when ordering our No Nut Flavours Brownies. Our No Nut Flavours range means that there are no nuts in the active ingredients. However, as clearly noted on the product page before purchase, these brownies are not suitable for people who suffer with a nut allergy. As our products are made in an environment where nuts are handled, the “may contain nuts” allergen warning is included on the packaging for safety. We take allergen information extremely seriously and provide this information on our website so customers can make an informed choice before ordering. We hope this helps clarify the distinction between our No Nut Flavours range and products suitable for those with a nut allergy 💛

Posted 1 week ago

“Excellent company. Prompt delivery. Delicious cake 😀”

Helpful Report

Posted 1 week ago

Thank you for your wonderful feedback, Shani 💕 We’re delighted to hear you found Cutter & Squidge an excellent company, with prompt delivery and delicious cake ✨ Knowing your cake arrived promptly and tasted delicious is exactly the experience we want for our customers, so your lovely comments mean a lot to the whole team 💛 Thank you for choosing Cutter & Squidge. We hope to send another delicious cake your way very soon! 🎂💕

Posted 1 week ago

“Delicious cake and fantastic service-delivered on time too”

Helpful Report

Posted 1 week ago

Thank you for your wonderful feedback 💕 We’re delighted to hear you enjoyed a delicious cake and fantastic service, with everything delivered right on time too ✨ Delicious bakes, reliable delivery and fantastic service are all such important parts of the Cutter & Squidge experience, so it’s lovely to know everything came together perfectly for you 💛 Thank you for choosing Cutter & Squidge. We hope to deliver another delicious cake your way soon! 🎂💕

Posted 1 week ago

“Personalised as requested”

Helpful Report

Posted 1 week ago

Thank you for your feedback, Melanie 💕 We’re delighted to hear your order was personalised just as requested ✨ Those little personalised touches can make a gift or celebration feel even more special, so it’s lovely to know everything was exactly as you’d hoped 💛 Thank you for choosing Cutter & Squidge. We hope to help make another special occasion that little bit sweeter soon! 🎂💕

Posted 1 week ago

“Delicious cake and excellent service!”

Helpful Report

Posted 1 week ago

Thank you for your wonderful feedback 💕 We’re delighted to hear you enjoyed a delicious cake and excellent service from Cutter & Squidge ✨ Combining delicious bakes with excellent customer service is exactly the experience we want to provide, so your kind words mean a lot to both our bakery and Customer Care teams 💛 Thank you for choosing Cutter & Squidge. We hope to bake something delicious for you again soon! 🎂💕

Posted 1 week ago

“A gift for my friends and they were very well received. They said the biskies were delicious. I will need to order a box for myself!”

Helpful Report

Posted 1 week ago

Thank you for your lovely feedback 💕 We’re delighted to hear the Biskies were delicious and so well received by your friends ✨ Sending treats as a gift is always special, but hearing how much the recipients enjoyed them makes it even sweeter. And it sounds like they’ve done a very good job of convincing you that you need your own box next! 💛 Thank you for choosing Cutter & Squidge for your gift. We hope you get to enjoy some Biskies for yourself very soon! 🍰💕

Posted 1 week ago

“A perfect gift for anyone who likes Afternoon Tea and a little indulgence”

Helpful Report

Posted 1 week ago

Thank you for your lovely feedback, JoAnne 💕 We’re so pleased you found our Afternoon Tea to be the perfect gift for anyone who enjoys a little indulgence ✨ From the delicious selection of treats to enjoying a proper afternoon tea at home, it’s a lovely way to make someone feel special, whatever the occasion 💛 Thank you for choosing Cutter & Squidge to treat your relatives. We hope there’s another excuse for a little indulgence very soon! ☕🍰💕

Posted 1 week ago

“Great service”

Helpful Report

Posted 1 week ago

Thank you for your review and for highlighting the great service you received 💕 We’re delighted you had such a positive experience with Cutter & Squidge. Providing friendly, reliable customer service is incredibly important to us, so your feedback means a lot to the whole team ✨ Thank you for choosing us, and we hope to welcome you back for another delicious treat soon! 🍰💕

Posted 1 week ago

“This cake was so DELICIOUS - every scrap was eaten for a special 80th birthday! I even had a prompt delivery refund when cake delivered to the wrong house. I will use your company again! Susan Leggatt”

Helpful Report

Posted 1 week ago

Thank you for your wonderful feedback, Susan 💕 We’re thrilled to hear the cake was delicious and that every last scrap was enjoyed for such a special 80th birthday celebration! ✨ We’re also pleased our Customer Care team was able to quickly resolve the delivery issue and arrange your delivery refund. Providing helpful, responsive customer service when something doesn’t go to plan is incredibly important to us 💛 Hearing you’ll use Cutter & Squidge again is the perfect compliment. Thank you for choosing us for such a milestone birthday, and we look forward to baking for you again! 🎂💕

Posted 1 week ago

“My item was packaged well and delivered on the requested day, I cannot ask for anything more.”

Helpful Report

Posted 1 week ago

Thank you for your lovely feedback, Sarah 💕 We’re delighted to hear your order was packaged well and delivered on the requested day ✨ A reliable delivery and carefully packaged treats are exactly what we want for every Cutter & Squidge order, so hearing you “couldn’t ask for anything more” is a wonderful compliment to our team 💛 Thank you for choosing Cutter & Squidge. We hope to deliver another delicious treat your way soon! 🍰💕

Posted 1 week ago

“Box was damaged hut not cake delicious and good communication with company”

Helpful Report

Posted 1 week ago

Thank you for sharing your feedback, Sandra 💕 We’re delighted to hear the cake itself arrived safely and, most importantly, was delicious ✨ We’re sorry the outer box sustained some damage during its journey, but we’re pleased our protective packaging did its job and kept the cake inside safe. It’s also lovely to hear you were happy with the communication you received from our team 💛 Thank you for choosing Cutter & Squidge. We hope your next delivery reaches you looking just as perfect on the outside as it does inside! 🎂💕

Posted 1 week ago

“Thank you so much team for your assistance, really apreciated.”

Helpful Report

Posted 1 week ago

Thank you so much for your lovely feedback, Bushra 💕 We’re delighted our team could help and make your experience a positive one ✨ We’ll be sure to pass your kind words on to our Customer Care team. Knowing their assistance was genuinely appreciated will mean a lot to them 💛 Thank you for choosing Cutter & Squidge, and we hope to treat you again soon! 🍰💕

Posted 1 week ago

Cutter and Squidge is rated 4.6 based on 19,706 reviews