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Cutter and Squidge Reviews

4.6 Rating 18,492 Reviews
89 %
of reviewers recommend Cutter and Squidge
Company Reviews Product Reviews
10,302
 Metrics
4.6
Based on 18,492 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Carla Magdalani
Verified Buyer
“Never fails to deliver hogh quality brownies and cakes. Letter-box friendly and vegan-friendly options.”
Helpful Report
Posted 1 month ago
Katharine Symonds
Verified Buyer
“I ordered a cake for my daughter’s birthday.She and her friends loved the cake. A A toddler in their midst demanded ‘more cake. Big bit’”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Just wanted to say a big thank you to Mealan and the team on September 8th, I was have a bit of a nightmare day, busy with work and it being my son's birthday, I had made an error order the cake, Mealan and the staff that afternoon went above and beyond to help me, amazing customer service, so kind, understanding and helpful, it meant a lot to see my son blow out his candle on such a beautiful cake thank you for making that happen🙂”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Delicious cake not too sweet just right. Well balanced everyone enjoyed this cake. Highly recommended.”
Helpful Report
Posted 1 month ago
Ann Lister
Verified Buyer
“Very easy to use this website and all items available look fabulous. Will more than likely visist again.”
Helpful Report
Posted 1 month ago
Tracey Barker
Verified Buyer
“Great reliable company”
Helpful Report
Posted 1 month ago
Siobhan Burke
Verified Buyer
“Really great experience. Prompt service and a lovely gift. Perfect for the occasion”
Helpful Report
Posted 1 month ago
Jenna Docherty
Verified Buyer
“A really lovely helpful company. I needed some assistance with delivery and the response was really fast and helpful. Would highly recommend x”
Helpful Report
Posted 1 month ago
Gail Forrester
Verified Buyer
“Excellent, deliciously amazing product, prompt delivery, beautiful packaging as a special gift.”
Helpful Report
Posted 1 month ago
Crispin Maciejewski
Verified Buyer
“Delicious cakes, my only concern is that the delivery was just left on the doorstep in the sunshine, not actually signed for! Thankfully I was able to get them taken in quickly.”
Helpful Report
Posted 1 month ago
Robert Gore
Verified Buyer
“Good variety and high quality products. Quick service and good delivery follow up.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“C&S upon finding out my order arrived a day late (for 2nd time),cake was dry & cake topper not correct message ,they reached out to me to apologise and replace order.They very kindly changed cake order to my preference(original was daughter&husband preference). This is excellent customer service, although obviously the original order being done correctly 1st time around is everyone's preference. The past goods I've had have been delicious & so I hope moving forward the replacement order arrives and is not dried out and future orders will be tip top I hope.”
Helpful Report
Posted 1 month ago
The Readers
Verified Buyer
“Lovely and friendly and helpful Prompt replying to queries”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Good, thanks”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Friendly, efficient service. Great choice of goodies”
Helpful Report
Posted 1 month ago
Stephen Maffia
Verified Buyer
“Excellent company and the cake was delivered well packaged with ice bags to keep it fresh. It arrived in perfect condition”
Helpful Report
Posted 1 month ago
Lorna Crooks
Verified Buyer
“The box arrived in good condition. The cakes and scones were good however the clotted cream was not good. It was not Roddas which has been used in the past and the replacement was of a lesser quality and less of it!. The clotted cream would have benefitted from being placed in a small cool bag to ensure quality was maintained. All was to the usual standard apart from the clotted cream.”
Helpful Report
Posted 1 month ago
Hi Lorna, Thanks for your feedback. We’re so sorry to hear that the clotted cream didn’t meet expectations. We use an ambient clotted cream in our Afternoon Tea sets to ensure it stays safe and stable during delivery. Once it arrives, we recommend popping it in the fridge to chill before serving — this is also noted on the label. We’ve been able to locate your order, so please do reach out to us at hello@cutterandsquidge.com — we’d love the chance to put this right for you. The Cutter & Squidge Team
Posted 1 month ago
Kirsty Simmons
Verified Buyer
“Perfect delivery as always”
Helpful Report
Posted 1 month ago
Su ELeontas
Verified Buyer
“SO impressed with speed of delivery. I ordered on SUNDAY 7th and they arrIved Monday 8th!!!! For a friend who had lost her Mum, so not going to ask how they were. I have ordered and received their brownies before. They were all delicious.,😋. Wonderful company. Keep doing what you are doing 😊”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Beautiful cake, promptly delivered. Will defo order again :-)”
Helpful Report
Posted 1 month ago
Cutter and Squidge is rated 4.6 based on 18,492 reviews
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