Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,490 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 25th October 2025

1911

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and smooth delivery! Really happy:)”

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Posted 1 month ago

“Delivery driver left the cake on its side so it squashed down, the cake itself was pretty dry. I’m a bit disappointed to be honest.”

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Posted 1 month ago

We’re so sorry to hear your experience wasn’t up to scratch — that’s not the standard we set ourselves. At Cutter & Squidge, we have a 100% Happiness Guarantee, and we’d love the chance to put this right for you. We’ve reached out to you directly, but you’re also welcome to contact us at hello@cutterandsquidge.com. — Cutter & Squidge Team 💛

Posted 1 month ago

“Great speedy service , colleague was very pleased with their gift”

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Posted 1 month ago

“Great ideas, for all occasions”

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Posted 1 month ago

“Delcious and delivered on time.”

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Posted 1 month ago

“Yummy! Delicious!”

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Posted 1 month ago

“Amazing 😍”

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Posted 1 month ago

“So pleased I found this brownie co, will definitely be re ordering!”

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Posted 1 month ago

“Good communication from a decent company”

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Posted 1 month ago

“Delivery on time, cake packaged very well. Cake was lovely. Previously ordered a filled Easter egg and loved it.”

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Posted 1 month ago

“Site was easy to use. The choice of products was very good. There were no problems with the delivery which arrived on the date requested.The cake wasn't damaged in anyway during the delivery. On tasting it was enjoyed by all and its presentation was lovely. Would recommend Cutter and Squidge to friends and relatives without hesitation. Would have no problem recommending Cutter and Squidge to friends and relatives”

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Posted 1 month ago

“We’ve ordered cakes from Cutter and Squidge 3 times now. First was the taster cakes which got us hooked. The caramel fudge was our favourite so ordered another and finding out the chocolate squidge cake exists it’s something we could get very used to! The packaging was robust upon arrival with bagged frozen gel and it’s our intention to use any birthday or form of celebration to order more from them!”

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Posted 1 month ago

“Great products and delivery. Thanks.”

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Posted 1 month ago

“Was disappointed our order arrived a day late for a birthday celebration, but Customer Service was quick to respond and reimbursed the delivery fee.”

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Posted 1 month ago

“Delicious, moist, mouthwatering, tasty brownies. I have ordered a few over the last year or so for family and they have loved them. Whenever I’ve called customer support they have been friendly and helpful. Shout out to Rebekah and Molly who helped me with a few technical issues today to ensure I got my order in and some great discounts. Thanks ladies. Roll on my delivery. 😃”

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Posted 1 month ago

“Easy to order online and the cake was packaged securely and arrived in perfect shape!”

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Posted 1 month ago

“Packaging, delivery, cake design.. everything was perfect except the main showstopper The Cake. It was way too dry and crumbling. So I would suggest, Cutter and Squidge should focus mainly on their cake making skills along with other aspects which were alright. the texture made the experience highly disappointing. Rest other products were decent, I have tried shortbreads from Walkers and they were quite better than these. We opt for artisan cake shops for their precision and skills of baking.. which were lagging at large.”

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Posted 1 month ago

Thank you for taking the time to share this with us. We know how important these moments are, and it’s clear we missed the mark this time. Our 100% Happiness Guarantee means we’ll always go the extra mile to make it right. We’ve reached out directly, but please also feel free to email us at hello@cutterandsquidge.com anytime. — Cutter & Squidge Team 💛

Posted 1 month ago

“Good cakes, delivery could be better”

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Posted 1 month ago

“Cutter and Squidge always delivers with scrumptious sweet treats and exceptional customer service. 5 stars!”

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Posted 1 month ago

“This selection of brownies was a gift for for my granddaughter at uni. They arrived as requested and she said they were delicious”

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Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 18,490 reviews