Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,547 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,547 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Cutter and Squidge 5 star review on 2nd August 2026

1955

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient, and I always get a delivery update (with a photo when they've been delivered) which is useful.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you find our service efficient and that the delivery updates, including the photo confirmation, give you added peace of mind ✨ Keeping our customers informed every step of the way is incredibly important to us, so it’s wonderful to know you find these updates helpful 💛 Thank you for your continued support, and we hope to treat you again soon 🎉💕

Posted 1 month ago

“Really good service and convenient presents!”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you found our service so good and our treats such convenient gifts ✨ Helping our customers send thoughtful presents with ease is something we take great pride in, so it’s wonderful to know we achieved that for you 💛 Thank you for your support, and we hope to help you send many more delicious gifts in the future 🎉💕

Posted 1 month ago

“Ordered for my son’s graduation. This was, in his own words. ‘the best cake I’ve ever had in my life!’ Seriously, it’s a knockout! If you like tiramisu, you’ll love this. Delicious!!!! May well have to invent another celebration just to order one!”

Helpful Report

Posted 1 month ago

Thank you for such an amazing review 💕 We’re absolutely delighted to hear the cake was such a hit for your son’s graduation celebration ✨ Hearing it described as “the best cake I’ve ever had in my life” is one of the highest compliments our bakery team could receive 💛 We’re thrilled that the tiramisu flavour was such a knockout and that it helped make such a special milestone even more memorable. Thank you for your wonderful recommendation and support. We fully support inventing more celebrations as an excuse to order another one! 🎉💕🍰

Posted 1 month ago

“Wonderful service and so easy to order.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you found the service wonderful and the ordering process so easy to use ✨ Creating a seamless experience from browsing to delivery is something we work hard to achieve, so your kind words mean a lot to our team 💛 Thank you for your support, and we hope to treat you again soon 🎉💕

Posted 1 month ago

“Fantastic business, I’ve ordered three times now and never been disappointed. My go to for cakes to order. Thank you!”

Helpful Report

Posted 1 month ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear that after three orders, Cutter & Squidge has become your go-to place for cakes ✨ Knowing that you’ve never been disappointed and continue to trust us with your celebrations means so much to our team 💛 Thank you for your continued support and kind words. We look forward to baking for you again and being part of many more special occasions in the future 🎉💕

Posted 1 month ago

“Ordering was easy with lost of variety to choose from. Delivery was on time. Will definitely use again.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you found the ordering process easy, enjoyed the wide variety of treats available, and that your order arrived on time ✨ It’s wonderful to know you had such a positive experience from start to finish and that you’ll be choosing Cutter & Squidge again in the future 💛 Thank you for your support, and we look forward to treating you again soon 🎉💕

Posted 1 month ago

“I bought this 'Special' Treat for my Brother and Sister-in-Law as they are both elderly and don't get many nice things to eat, so I thought I would surprise them and they were so happy.”

Helpful Report

Posted 1 month ago

Thank you for such a heartwarming review 💕 We’re delighted to hear your thoughtful gift brought so much happiness to your brother and sister-in-law ✨ It’s especially wonderful to know that your surprise helped brighten their day and gave them something special to enjoy 💛 Thank you for choosing Cutter & Squidge to share such a kind gesture. We hope to help create many more happy moments for your loved ones in the future 🎉💕

Posted 1 month ago

“Ordering process easy and, delivery was speedy, and on time with good communication. Selection of cakes is good, but I wish Honey & Rose cake was available all year around as its a different kind of cake, not your typical sponge layers.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you found the ordering process easy, the delivery speedy and on time, and that our communication kept you informed throughout ✨ It’s wonderful to know you enjoyed our range of cakes, and we especially appreciate your kind words about the Honey & Rose Cake. We love hearing how much customers enjoy this unique flavour and texture combination 💛 We’ll be sure to pass your feedback on to our bakery team regarding making it available all year round. Thank you for your support, and we hope to treat you again soon 🎉💕

Posted 1 month ago

“C&S are brilliant at cakes and can be relied upon.”

Helpful Report

Posted 1 month ago

Thank you for such a lovely review 💕 We’re absolutely delighted to hear you consider Cutter & Squidge brilliant at cakes and a company you can rely on ✨ Providing delicious treats alongside dependable service is exactly what we strive for, so your kind words mean so much to our team 💛 Thank you for your support and trust in us. We look forward to baking for you again soon 🎉💕

Posted 1 month ago

“Prompt, easy , user friendly website. Perfect for gifting and treating oneself . I am hooked on to their delicious flavours .”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear you found our website easy to use and user-friendly, making gifting and treating yourself a simple and enjoyable experience ✨ It’s wonderful to know you’ve fallen in love with our flavours and keep coming back for more 💛 Thank you for your support, and we look forward to treating you again soon 🎉💕

Posted 1 month ago

“The cake was perfect! and love the details and the tin box.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear the cake was perfect and that you loved the special details, including our signature cake tin ✨ We take great pride in both the presentation and the treats themselves, so it’s wonderful to know they helped make your experience extra special 💛 Thank you for choosing Cutter & Squidge, and we hope to bake for you again soon 🎉💕

Posted 1 month ago

“I asked for it to be delivered the day before I needed it but delivery was delayed so it was too late for when I needed it. Macarons were also broken. Disappointing”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback 💛 We’re very sorry to hear that your order did not arrive when expected and that the macarons arrived damaged. We completely understand how disappointing this must have been, particularly when the treats were needed for a specific occasion. We would love the opportunity to investigate what happened and work towards a resolution for you. However, we have not received any direct communication regarding this issue, so we have not previously had the chance to look into the delayed delivery or the condition of the products on arrival. Please reach out to our Customer Care team at hello@cutterandsquidge.com, and we would be more than happy to review your experience and see how we can help ✨ Thank you again for bringing this to our attention, and we hope to hear from you soon. 💕

Posted 1 month ago

“Service went without a hitch, packaging was decent.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback 💕 We’re pleased to hear that your order arrived smoothly and that the service went without a hitch ✨ It’s wonderful to know the packaging met your expectations and helped ensure your treats arrived safely 💛 Thank you for your support and feedback. We hope to have the opportunity to treat you again soon 🎉

Posted 1 month ago

“This was a last minute order and you really delivered a great service. Will definitely be using you again!”

Helpful Report

Posted 1 month ago

Thank you for such a lovely review 💕 We’re delighted to hear we could help when you needed a last-minute order and that our team delivered the service you were looking for ✨ It’s wonderful to know everything came together smoothly and that you’ll be choosing Cutter & Squidge again in the future 💛 Thank you for your kind words and support. We look forward to treating you again soon 🎉💕

Posted 1 month ago

“We ordered the Red Velvet Cake from Cutters & Squidge for my son's 5th birthday and it was simply sensational. Every bite was absolutely scrumptious. The sponge was incredibly soft, moist and velvety. Paired with the smooth, creamy cream cheese frosting, it created the perfect balance of richness and sweetness. It tasted fresh, indulgent and utterly irresistible. We will definitely be ordering from Cutters & Squidge again!”

Helpful Report

Posted 1 month ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear the Red Velvet Cake was such a success for your son’s 5th birthday celebration ✨ Your description of the soft, moist sponge and smooth cream cheese frosting is fantastic to read, and we’re so pleased the cake delivered the perfect balance of flavour and indulgence 💛 The birthday cake looks amazing in your photo, and we’re honoured to have been part of such a special milestone celebration 🎂🎉 Thank you for your kind words and support. We can’t wait to bake for you again and help make many more family celebrations memorable 💕

Posted 1 month ago

“Arrived on time. Beautiful cake. Highly recomnend.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear your cake arrived on time and looked beautiful for the occasion ✨ It’s wonderful to know you were so pleased with your experience that you would highly recommend us 💛 Thank you for your support, and we hope to bake for you again soon 🎉

Posted 1 month ago

“A great company from start to finish this place is awesome with all round ease”

Helpful Report

Posted 1 month ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear you had such a positive experience from start to finish ✨ Knowing that you found the entire process easy and enjoyable means so much to our team, as providing a seamless customer experience is something we work hard to achieve 💛 Thank you for your kind words and support. We hope to treat you again soon and be part of many more special occasions 🎉💕

Posted 1 month ago

“Have never let me down yet - always delicious and always delivered as promised”

Helpful Report

Posted 1 month ago

Thank you for such a wonderful review 💕 We’re absolutely delighted to hear that Cutter & Squidge has never let you down and that our treats continue to arrive delicious and on time ✨ Consistency is incredibly important to us, so it means the world to know we’ve been able to deliver the quality and service you expect time and time again 💛 Thank you for your continued support, and we look forward to treating you again soon 🎉💕

Posted 1 month ago

“12/06/2026 The passionfruit and pistachio cake my husband bought for my birthday last year was far superior to the one I got for his birthday this year. We both were very disappointed and annoyed. Last year’s cake had 3 layers and was so fresh and you could taste so much passionfruit and pistachio filling. So delicious. This time we there was far more sugar (icing sugar is the top ingredient), causing it to be over sweet, and the only pistachio was that which was sprinkled on the top. The flavour was far from the same. Obviously, the recipe was greatly altered (e.g.s, far more emulsifiers, lower standard yoghurt) and the presentation of the whole cake has changed. What a disappointment. The passionfruit and pistachio cake my husband bought for my birthday last year was far superior to the one I got for his birthday this year. We both were very disappointed and annoyed. Last year’s cake had 3 layers and was so fresh and you could taste so much passionfruit and pistachio filling. So delicious. This time we there was far more sugar (icing sugar is the top ingredient), causing it to be over sweet, and the only pistachio was that which was sprinkled on the top. The flavour was far from the same. Obviously, the recipe was greatly altered (e.g.s, far more emulsifiers, lower standard yoghurt) and the presentation of the whole cake has changed. What a disappointment.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback 💛 We’re very sorry to hear that your recent Passionfruit & Pistachio Cake did not live up to the expectations set by a previous order and that both you and your husband were disappointed with the flavour and presentation. We completely understand how frustrating this must have been, particularly when you were looking forward to recreating an experience you had enjoyed so much before. We take feedback regarding the quality and consistency of our products very seriously and would welcome the opportunity to investigate your concerns further. We would also like to note that we have not received any direct communication regarding this order, and we would have appreciated the opportunity to discuss your experience and work towards a resolution. Please contact our Customer Care team directly at hello@cutterandsquidge.com, as we would love the chance to learn more about your experience and see what we can do to put things right for you ✨ Thank you again for bringing this to our attention. 💛

Posted 1 month ago

“Lovely cake ! Perfect for my husband’s birthday 🎂”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 💕 We’re delighted to hear the cake was the perfect treat for your husband’s birthday and helped make his special day even more memorable ✨ It’s wonderful to know you enjoyed it and that it lived up to your expectations 💛 Thank you for choosing Cutter & Squidge to be part of your celebration, and we hope to bake for you again soon 🎂🎉

Posted 1 month ago

Cutter and Squidge is rated 4.6 based on 19,547 reviews