I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
“Nicely presented product. Delivered on time.
The 'Biskies' were a little smaller than we were expecting them to be. Maybe we didn't notice the description of the size of them on the website (if there is one) but they are bite-size rather than biscuit size (whatever size that is).
Tried calling the customer service number too (after our order but before delivery) but the person detailed to answer the phone didn't have a good grasp of English. That was a bit frustrating and I gave up trying to ask the question after a few attempts.”
