What a lovely review — thank you 💕
We’re so pleased to hear your gift ticked every box, from taste to presentation and delivery ✨
It’s always great to know everything came together perfectly 💛
Hope we can help with another special surprise soon 🎉
“I did really enjoy the taste of the biskie, they were very well presented and had travelled well (the packaging is very well thought out). The description says they're "crisp, soft, chewy and lusciously melty" but I found the biscuit parts almost soggy soft. Definitely no part of them was crisp. I'm not sure if this is just how they are, and I did enjoy them, but I was expecting the biscuit part to be different to how they were.”
Thank you for taking the time to share your feedback with us 💛
We’re really pleased to hear you enjoyed the taste and presentation, and that everything travelled well ✨
We appreciate your comments on the texture too – that balance is so important, and your feedback will be shared with our bakery team as we continue to review and refine our products.
Thank you again for your thoughtful feedback, and we hope to treat you again soon 💛
Thank you so much for your lovely review 💕
It truly means the world to hear you enjoyed your treats!
Everything we bake is made with lots of love (and a little squidge magic ✨), so it’s wonderful to know it hit the spot.
We can’t wait to bake for you again soon!🍰
Thank you for taking the time to share your feedback. We’re really glad to hear you enjoyed the marshmallows, though we’re sorry the rest of the treats didn’t quite hit the mark for you.
This certainly doesn’t sound like the experience we aim to deliver, so please do get in touch with us at hello@cutterandsquidge.com and our team will be happy to look into this and support you further.
Customer Experience Team 🍰
