“The cookies had nice flavours, but the texture was disappointing in that it’s not what was expected, based on the description provided. I was looking forward to enjoying some gooey cookies (thinking like Ben’s Cookies vibe - if you know, you know), so was surprised when the texture was more sand-like. As mentioned, the flavours were great just lets down by the texture.”
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
“Coockies tastes great, but for a "mixed" selection box, the "mix" of items are HIGHLY inconsistent. The last three orders I made, none of them had pistachio in them.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.