“I needed a 3 and a 0 to make 30. You didn't have the number 3 in stock when I placed the order for the cake and the number 0 - and when it came in a couple of days before the party - instead of just adding to my order as a gesture of goodwill - I was expected to order, pay for the number and the delivery of it.
So, I had to find another number 3 to go with the original 0 elsewhere.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.
