“We absolutely loved this cake, layer after layer of goodness on top of one another. We got the medium size and it said it serves 8 but I guess that’s if 8 people are planning on eating only Cake all day long! Otherwise it goes much further. Third cake we have tried from C&S and we haven’t been disappointed.”
Hi, We are very disappointed to hear that you found the cake not fresh. We have contacted you directly to rectify the issue. We make all our cakes fresh daily, we do transport them in refrigerated vans to ensure the cake arrives in perfect condition however eating the cake cold does impair the taste. We do recommend serving the cake at room temperature for the best enjoyment! kindest, team C&S
Hi,
Thank you for your review. We are sorry for your experience with us didn’t match your expectations this time. We bake our products fresh daily, use all natural ingredients and make product quality a priority. The cake should be served at room temperature at which point the sponge should become light and fluffy and not be dry. We are not sure if you had stored it in the fridge, but this might explain the dry cake layers. If you want to email Team C&S us at hello@cutterandsquidge.com we would be happy to help you find a product you will like.
Kind regards,
C&S
