“Cake was disappointing and didn’t look like the photos. Very little caramel, brownies were not equally spaced and the colouring of the chocolate swirls was also not as shown in the online image. Cake tasted good but finish was not up to the usual cutter and squidge quality so had to add additional decoration at my own time and expense.”
Thank you so much for sharing your thoughts. We’re delighted you enjoyed the taste of your cake, but we’re sorry it didn’t fully meet your expectations in terms of decoration.
Each of our cakes is handmade using natural ingredients, so no two are exactly the same. The spacing, chocolate swirls, and colour can vary slightly because the colouring comes from the ingredients themselves, not artificial dyes. This is part of what makes every Cutter & Squidge cake unique.
We truly appreciate your feedback, it helps us continue to refine our craft and ensure each cake is a special experience.
— Customer Experience Team 🍰
“My friend had ordered this one for my birthday - it was just perfect. The cake was so moist and the layerings were done perfectly. It was just an amazing cake - not overly sweet which was definitely a plus point. I wish I could upload the pics to show you guys. The package was also very good”
“Delicious! Fabulous and elegant looking cake. Very yummy. Great tracking information for the delivery. Was nervous ordering during the lockdown but had no issues! Ordered on a Monday evening, delivered Wednesday morning! Thanks a lot!!”
“Bought for sons 18th, did not disappoint, delivered on the morning as was ordered, moist, deliciously rich, amazing to look at, since choccywoccy closed this is the best cake i have had to date! wonderful!”
