“Unfortunately disappointed by this cake. Quite dry, lacked flavour and quite sugary. Noticeably, our kids who eat any sugar, eagerly tried it but then refused to have any.”
Thank you for your feedback, and we're really sorry to hear that the taste wasn’t to your liking. While taste can be quite personal, we always want our customers to be happy with their experience and we value your feedback. We’ve already reached out to you directly, as we take our 100% Happiness Guarantee seriously and want to make this right. You can also get in touch with us anytime at hello@cutterandsquidge.com.
— Customer Experience Team 🍰
“This was the small version, but it kept us going for over a week! I was surprised that the cake wasn't overly sweet, the squidgy brownie offset nicely with the chocolate icing and salted caramel sauce, hidden in the layers.
Probably the best cake I've ever eaten!!”
