“I bought the 8 inch roses in bloom cake which looked lovely in the pictures but looked quite dull in person as most of the petals had a light brown/ yellow tinge to them and looked like the original colour had faded over time. I can appreciate that the petals won't look exactly the same as the pictures but it was still a bit disappointing unfortunately. The sponge was beautifully moist but the buttercream was lacking a bit of flavour but that might just be down to preference. Overall I would order again but would go for a different flavour and perhaps one with an icing layer. Thank you”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.
“Presentation, ordering and delivery are right timing and the beautiful cake - roses petels are still fresh.
The taste is not much different from cakes from Sainsbury, Tesco cakes. M&S cakes have better taste.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
“The cake was really nice and decorated flawlessly, but I didn’t realise it was mixed flavours. Thought I ordered vanilla only but it was vanilla and chocolate.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.