“Lovely looking cake , BUT I’m afraid there was far too much butter cream . The whole cake was smothered in it , even the top decorations were butter cream , and the inside layers were butter cream except for a small amount of raspberry .
Altogether far too rich , in fact quite sickly sorry to say . No one could finish their slice !”
Thanks for sharing your thoughts. We’re glad you enjoyed the filling, but we’re sorry the buttercream wasn’t what you were hoping for.
We’d love the chance to make your next experience more enjoyable. Please get in touch with us at hello@cutterandsquidge.com and we’ll be happy to help.
Customer Experience Team 🍰
“My daughter loved the cake, and said it was gone because everyone took seconds! thank you for making my daughters birthday special especially since she's not home with us.”
“The cake looked lovely both inside and out, but we thought it was bland. If I tell you no one had a second piece, I think that says it all. We did follow your instructions about taking it out of the fridge several hours before eating.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
