Thank you for sharing your feedback 💕
We’re pleased to hear the delivery went smoothly, but we’re sorry the cake itself didn’t meet your expectations. Our cakes are freshly baked before dispatch, so we’d really like the opportunity to look into your experience further.
For the best texture and flavour, our cakes should also be brought fully to room temperature before serving, as outlined in the cake care instructions.
Please contact our Customer Care team at hello@cutterandsquidge.com with your order details and, if possible, a photo of the cake. We’d really appreciate the chance to investigate this and hopefully redeem your experience with us 💛
“This was - as the title suggests- total heaven! As always cutter and squidge doing what they doing best… delivering perfection. Thanks for making this an extra special birthday!”
“This was a birthday cake for my 93 year old mother, given in a restaurant we use frequently. It was delicious, very moist and rich. Too large for four of us so we shared with restaurant staff…the chef came out to say how amazing it was..praise indeed! Would definitely recommend and have it again (just waiting for an excuse!)”