“The cake looked fabulous and was delivered on time. The cake was also very well packaged.
However, the cake hardly tasted of anything and I was very disappointed by the lack of flavour. Unfortunately our party guests thought the same too, and most slices ended up in the bin. A real shame as the cake looked beautiful. I wanted a special cake for my husband’s 50th surprise birthday, and this one was a real let down.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.