“Broke the minute you touch and try to take out. Over priced for what it is. The taste was nice. But would not purchase again as I couldn’t display them in the plate for Eid celebrations”
Thank you for taking the time to share your feedback with us 💛
We’re disappointed to hear the shortbread didn’t hold as expected, as we know presentation is such an important part of celebrating occasions like Eid.
If you’d be open to sharing more, we’d really appreciate the opportunity to look into this further – please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details.
Thank you again for your feedback.
Thank you so much for your lovely review 💕
We’re so happy to hear you enjoyed The Golden Crescent Eid Shortbread Tin – “lovely” is exactly what we hope for ✨
Thanks again for your kind words, and we hope to treat you again soon 💛
Thank you for sharing your feedback. We’re really sorry that the product itself didn’t meet your expectations.
This doesn’t sound quite right, so please do get in touch with us at hello@cutterandsquidge.com and our team will be happy to look into this and support you further.
Customer Experience Team 🍰
“I’m very disappointed with the quality of the delivery for the biscuits I ordered. The first batch arrived completely broken, and although I was offered a replacement, the second delivery was just as bad — also broken. It’s unacceptable to receive damaged items twice, especially given the price I paid. This has been a frustrating experience and certainly not worth the money.”
