Hi there,
We’re sorry to hear about your experience and want to make sure we get this sorted. However, we don’t seem to have a record of you reaching out to us directly about this. We truly want all our customers to feel comfortable contacting us if they’re not completely happy, as we stand behind our 100% happiness guarantee.
The passionfruit and pistachio cake is actually one of our crowd favorites, so your feedback is important to us and we’d love to investigate this further. Please do get in touch with us at hello@cutterandsquidge.com so we can help make things right.
Warm wishes,
Cutter & Squidge Team 🍰