“The delivery never arrived. I sent an e-mail and recieved no responce. These were a good luck to my neice who waited in for the delivery while revising. I am very dissapointed.”
Thank you for taking the time to share your feedback 💛
We’re very sorry to hear that your delivery did not arrive and completely understand how disappointing this must have been, especially as this was intended as a good luck gift for your niece during an important time of revision.
We would like to reassure you that we take any reports of missing deliveries and unanswered communications very seriously. We have been unable to locate any previous email or telephone communication from you regarding this issue, however we would very much like the opportunity to investigate and put this right.
We will be reaching out to you privately to gather further details and work towards a resolution as quickly as possible ✨
We sincerely apologise for the disappointment and inconvenience caused, and thank you for bringing this to our attention. 💛
Thank you so much for your lovely review 💕
We’re delighted to hear the Good Luck Mini Brownie Box was such a hit with your granddaughter during her GCSEs ✨
We hope the brownies helped make revision a little sweeter 💛
Wishing her the very best of luck with her results 🎉
