I am sorry to see you were disappointed with our service,
I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
“This was an anniversary treat for my mum and dad as I couldn't be with them on this day.
It arrived promptly - I ordered just before 4 pm on the Friday and it arrived at 12 pm Saturday. They said the food was delicious and fresh. would definitely order from here again.”
“The cakes were nice but the vegetarian sausage rolls were inedible. Literally out of the four of us, not one person ate them - they were revolting. I was disappointed as I ordered the tea as a treat for my American friend who had just been awarded her British citizenship. I would not recommend this to anyone unless the sausage roll was replaced.”
Hi Katharine.
Thanks for your review.
I am disappointed to hear you were unhappy with your order. Please can you email us any images to hello@cutterandsquidge.com for us to investigate this further. We of course dont like to see any of our customers disappointed so as part of our happiness gurantee we can certainly look at helping find a product more suitable for you and your friend.
Kind regards,
C&S
“Overpriced and not that good. The savoury items were very stodgy and we didn’t enjoy them. The crackers and chutney were ok. The cakes were good. The scones were average. We’ve had far better afternoon teas, and much better value ones too.”
Hi ,
Thank you for your review. We are sorry to hear you feel this way. Our products are handmade by our highly skilled professional bakers who undertake a great deal of training to provide high quality delicious treats. We bake our products fresh daily, use all natural ingredients, don’t use any artificial colours or flavours and make product quality a priority. We believe this is reflected in the price of our products. We value your opinion and have passed your feedback on to our operations team. Please feel free to email hello@cutterandsquidge.com if you wish to discuss this further.
Kindest,
Team C&S.
