“The cakes were lovely but unfortunately the instructions as to where to leave them that I left on your website were not followed and they were left outside in the cold and damp alleyway. I had requested they be left with a neighbour. This is disappointing.”
Thanks for sharing your feedback. We’re really glad you enjoyed the cakes, but we’re very sorry that the delivery instructions weren’t followed — we understand how disappointing that must have been. Please do get in touch with us at hello@cutterandsquidge.com so we can make it up to you 💛.
Customer Experience Team 🍰
