“Bought for my mums birthday, it didn't taste nice at all - felt stodgy and the icing tasted like butter and left a film in our mouths.
Very dissapointed for a £40 cake especially after reading all of the good reviews...”
Hi there,
We’re really sorry to hear this, what you’ve described doesn’t reflect the standard we’re known for, especially as all of our cakes are handmade in our London bakery with great care.
We’ve already reached out privately to help make things right, but we truly appreciate you taking the time to share your experience. Feedback like this means a lot.
— Customer Experience Team 🍰
“Looked Amazing & Taste even better. This Moreish red velvet cake will leave you coming back for more! It's Light and Rich at the same time. The flavours were noticed and fragrance was aromaticly infused eith flower petals. A must!”
Hi there,
Thank you so much for your wonderful words! We’re thrilled to hear you enjoyed our Red Velvet Cake — light, rich, and beautifully aromatic with those flower petals is exactly the vibe we aim for.
We hope it keeps tempting you back for more sweet moments!
Warm wishes,
Customer Experience Team 🍰
