“This cake was brought for my dad for his birthday.
Delivery was great and cake was wrapped well, so was not damaged during the delivery process.
The cake was really nice but dad was slightly disappointed with the dryness of the sponge which for him, unfortunately let the cake down”
Thank you for sharing your feedback. We’re so glad to hear the delivery went smoothly and that the cake arrived safely.
We’re happy your dad enjoyed the cake overall, though we’re sorry the sponge felt a little dry for him. This certainly doesn’t sound like the experience we aim to deliver, so please do get in touch at hello@cutterandsquidge.com — we’d be happy to look into this and support you further.
Customer Experience Team 🍰
“Absolutely loved the Victoria Strawberry Sponge Cake! So soft, fresh, and full of flavor — every bite was delicious. The packaging was beautiful too! Definitely coming back for more.”
Thanks so much for the lovely review and your honest thoughts! We’re glad it arrived on time and you enjoyed it overall. We’ll definitely pass on your jam and buttercream feedback — everyone’s tastes are different, and we love hearing about our customer's preferences!
— Customer Experience Team 🍰
