“The actual afternoon tea package was as delicious as usual apart from the clotted cream. There was a note enclosed with the package, advising us that you had changed the brand of clotted cream as the new one had a longer shelf life, but unfortunately, the actual cream was disgusting, it tasted of chemicals and was most unpleasant. If this is going to be a permanent change then unfortunately I will not be buying this package any more and would not recommend it to my friends either. Such a shame as your actual cakes are most delicious.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
“Absolutely delicious! The scones were just right - a lot of places make dry scones but these were lovely. The lemon drizzle cake and brownies were delicious - best cake I've had in ages. Just wish the afternoon tea kits came with their delicious sandwiches. Best afternoon tea in the post.”