We’re very sorry to hear that this experience was disappointing. Promotions that need to be selected at checkout cannot be added after an order has been dispatched. We did our best to explain this and offer goodwill gestures, though we understand these weren’t what you were hoping for.
Our team works hard to provide the best possible service, and we truly value your feedback.
The Cutter & Squidge Team 💛
“I got these for my husband as a pre-Christmas treat.
The new flavours were very festive and perfect for an early Christmas cheer!
As always, safely delivered and on time.”
“Cutter and Squidge products are beautifully packaged and well insulated for delivery. They are high quality. I have to complain though that Christmas Biskuies with a sell by of 25 December is a bit daft as no one can eat 12 in one sitting. It needed to have a longer date if you are going to sell them as Christmas presents.”
