Hi Thank you for your review. We are sorry to hear that your order was damaged. We rely on third party couriers such as Parcel Force and DPD and this is not the type of service we wish to deliver to our customers. We have followed up with them on this matter. In these circumstances we would offer to resend this order or offer a gift voucher for the full amount of your order, which we have done in this instance. The voucher given is for you to reorder the product that was damaged previously. If you would kindly email us at hello@cutterandsquidge.com we hope we can rectify any inconvenience caused. Kindest, Team C&S.

Posted 5 years ago

“Ruined cakes sent and not offered anything but voucher”

Helpful Report

Posted 5 years ago

Hi Thank you for your review. We are sorry to hear that your order was damaged. We rely on third party couriers such as Parcel Force and DPD and this is not the type of service we wish to deliver to our customers. We have followed up with them on this matter. In these circumstances we would offer to resend this order or offer a gift voucher for the full amount of your order, which we have done in this instance. The voucher given is for you to reorder the product that was damaged previously. If you would kindly email us at hello@cutterandsquidge.com we hope we can rectify any inconvenience caused. Kindest, Team C&S.

Posted 5 years ago

Sadeka Dabous

Verified Reviewer

“Ordered as a gift.. they were very much well received and enjoyed.. delicious..!”

Helpful Report

Posted 5 years ago

Mixed Mini Cupcake Box 12 Pieces / Standard Orange Box Reviews