“I’m a regular customer but I was disappointed with the quality this time. They tasted delicious but the finishing on some of the desserts was so messy it was difficult to figure out what some of them were. Not up to their usual standard.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.
“As always, the treats were a delicious and exciting selection. Despite dark chocolate not being my mums favourite she really enjoyed the biscuits that had it. Highly recommend this box if you’re looking for a thoughtful gift that is both beautifully presented and really tasty.”