Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
“I got these lovely looking cakes sent to my friend who is not well. I have no idea what they were like. She said they were great. The whole thing was easy. Communicating with Cutter and Squidge, choosing and sending the cakes, everything. I think I may have to get them sent to myself to see!”
“This was the perfect gift for a friend who was having a tough time and needed cheering up. Great selection of cakes enjoyed by all the family! Really did the trick thank you.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.