Thanks for sharing your thoughts. Don’t worry — if there was any hiccup in transit, our cakes can only be in transit for 48 hours before being safely disposed of, so there’s no risk of them arriving in poor condition. We haven’t been able to locate a ticket from you regarding this order, so please do reach out to us at hello@cutterandsquidge.com so we can look into it and support you 💛.
Customer Experience Team 🍰
“Original order by DHL never arrived, a replacement was sent same day delivery, fabulous customer service. The treat was.delicious and throughly enjoyed by the receipants. Highly recommend.”
Thank you for taking the time to share your feedback, we’re so sorry to hear your treats weren’t as expected. Could you email us at hello@cutterandsquidge.com as we’d love the chance to make it up to you
