“The selection was as described but they little cakes didn't look as tidy and inviting as the photo. Small size was convenient for our 5 years old. I only ordered the selection box as addition because our chosen cake was not available in medium size. I'd not necessary order it as a treat on its own”
Thank you for taking the time to share your feedback 💕
We’re pleased to hear that the Squidge Selection Box was as described and that the bite-sized treats were a convenient option for your family ✨
We appreciate your comments regarding the presentation of the cakes and understand that they did not quite match your expectations based on the product photography. Customer feedback like yours is incredibly valuable to us, and we wanted to let you know that we have recently updated our selection boxes following customer feedback, including improvements to both the product presentation and packaging 💛
We’re also glad we could offer an alternative while your preferred cake size was unavailable and appreciate you giving the selection box a try.
Thank you again for your feedback and support. We hope to have the opportunity to impress you again in the future 🎉💕
Thank you for taking the time to share your feedback 💕
We’re delighted to hear you enjoyed the Squidge Selection Box and found the treats delicious ✨
We’re sorry to learn that some of the macarons arrived broken. While we take great care when preparing and packing our products, we appreciate that this can be disappointing when receiving a gift box.
Customer feedback like yours is incredibly valuable to us, and we wanted to let you know that we have recently updated both our selection boxes and packaging following customer feedback to help better protect our treats during transit and improve the overall experience 💛
Thank you for bringing this to our attention and for supporting Cutter & Squidge. We hope to have the opportunity to impress you again in the future 🎉
Thank you so much for your lovely review 💕
It truly means the world to hear the recipient enjoyed their treats!
Everything we bake is made with lots of love (and a little squidge magic ✨), so it’s wonderful to know it hit the spot.
We can’t wait to bake for you again soon!
“Fantastic treats. It was lovely to have a variety of different treats to choose from. I can't eat nuts so my daughter and husband were very kind and ate all the nutty ones!! We really enjoyed our squidge selection box thank you”
This is exactly what we love to hear 💕
Our treats are made for sharing, so it’s wonderful to know they were enjoyed together.
Thank you for letting us be part of those sweet moments!
Thanks for sharing your thoughts. Don’t worry — if there was any hiccup in transit, our cakes can only be in transit for 48 hours before being safely disposed of, so there’s no risk of them arriving in poor condition. We haven’t been able to locate a ticket from you regarding this order, so please do reach out to us at hello@cutterandsquidge.com so we can look into it and support you 💛.
Customer Experience Team 🍰
