I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
“Easy website and prompt timely delivery. Unfortunately the cake was very squashed on arrival despite the Pete tube packaging. A little disappointing as it was a birthday cake for my husband. If it was a larger cake for a large celebration it would have been very upsetting. As it was so crushed you wouldn’t be able to present it… especially with candles etc.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
“The chocolate cake itself was delicious and I would buy it again. Was enough for our family of 6, and some. The only reason I gave it 4 stars is because it was for a birthday and unfortunately arrived a bit squished, it completely ruined the look, which wasn't great!”
