I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.
“Unfortunately, we weren't happy with this cake. The sponge was amazing and moist and you can taste the freshness however the caramel was so strong and overpowering it ruined the cake. It was quite a disappointment as this was for a birthday however the customer service was superb with a quick response and resolution. In terms of this cake, I would not recommend it I'm afraid.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
