Hi,
Thank you for your review. We are sorry for your experience with us didn’t match your expectations this time. We bake our products fresh daily, use all natural ingredients and make product quality a priority. The cake should be served at room temperature at which point the sponge should become light and fluffy and not be dry. We are not sure if you had stored it in the fridge, but this might explain the dry cake layers. If you want to email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like.
Kindest,
C&S
“I ordered from Cutter and Squidge for the first time for my birthday. My 4y old son has dairy allergy and I was hoping the dairy free cake would taste like the real thing. The cake was great, unfortunately my son went up in rashes within hours of eating it so there were definitely more than trace amount of allergens in there which is why I had to dock some stars.”
“I purchased this cake for our friends 25th Wedding Anniversary, they said it was simply delicious. It reminded them of the cakes that they used to buy and enjoy when they had their place in Austria. It made a different gift from the usual bunch of flowers!”
