Thank you for taking the time to share your feedback 💕
We’re delighted to hear you were happy with the service you received ✨
We’re sorry to hear that the Victoria Strawberry Sponge Cake was sweeter than you were expecting and that you found there was too much buttercream. We understand that everyone has different taste preferences, and we’re disappointed that this particular cake wasn’t quite to your liking 💛
We really appreciate your honest feedback and will ensure your comments are shared with our bakery team as we continue to review and refine our recipes.
Thank you again for your feedback and for choosing Cutter & Squidge. We hope to have the opportunity to provide you with a better experience in the future. 💕
Thank you for such a lovely review 💕
We’re delighted to hear the Victoria Strawberry Sponge Cake was such a success for your cousin’s birthday and that she was so pleased with it ✨
It’s wonderful to know you enjoyed the soft texture and delicious flavour, as creating beautifully light and fluffy cakes is something our bakery team takes great pride in 💛
Your photo looks fantastic, and we’re so pleased we could be part of such a special celebration 🎂💕
Thank you for choosing Cutter & Squidge, and we hope to bake for you again soon 🎉🍓✨
Thank you for your honest feedback 💛
We really appreciate your continued support and are sorry to hear this particular cake wasn’t up to the usual standard you expect from us.
To allow us to look into this further, please feel free to contact us at hello@cutterandsquidge.com with your order details.
Thank you again for taking the time to let us know.
“Ordered this for a small intimate gathering. Unfortunately, it was dry. The buttercream tasted cheesy. There was not enough Strawberry in the middle.”
Thank you for taking the time to share your feedback with us 💛
We’re really disappointed to hear the Victoria Strawberry Sponge didn’t meet expectations, particularly around the texture, buttercream and filling. We understand how important these details are, especially for a gathering.
To allow us to look into this further with you, please feel free to reach out to our customer care team at hello@cutterandsquidge.com with your order details.
Thank you again for your feedback.
