“I received a wonderful strawberry Sponge Cake size small after ordering from cutter and squidge. Customer service was very professional. Would use service again”
Thank you so much for your lovely review 💕
We’re so happy to hear you enjoyed your Victoria Strawberry Sponge cake and that you had a great experience with our customer service ✨
It means the world to us to know you’d use us again 💛
We hope to bake for you again very soon 🎉
Thank you so much for your lovely review 💕
We’re delighted to hear you had such a wonderful experience – that truly means the world to us ✨
We’re so happy to know you’ll be using our service again, and we can’t wait to bake for you soon 💛
Thank you for taking the time to share your thoughts — we’re glad to hear you enjoyed how your cake looked, though we’re sorry the texture and sweetness weren’t quite to your taste. We always take feedback like this on board and share it with our bakery team to help us keep improving. We take our 100% Happiness Guarantee seriously and want to make this right. You can also get in touch with us anytime at hello@cutterandsquidge.com 💛
— Cutter & Squidge Team
Thanks so much for your feedback. We’re sorry it wasn’t quite what you were expecting. The cake is topped with dried strawberries, white chocolate crispy pearls and a dusting of strawberry powder. We take pride in using natural, premium ingredients — and if it’s not top-notch, we make it ourselves, including our colourings, which come purely from fruit and veg. We really appreciate you sharing your thoughts, and we hope you’ll give us another chance to impress in the future.
— Customer Experience Team 🍰