Thank you for your lovely review 💕
We’re delighted to hear our Victoria Strawberry Sponge Cake was beautifully fresh, light and fluffy ✨
That delicious strawberry filling paired with a soft sponge is such a classic combination, so it’s wonderful to know you enjoyed every element 💛
Thank you for choosing Cutter & Squidge. We hope to bake another delicious treat for you very soon 🍓🎂💕
Thank you for taking the time to share your feedback 💕
We’re really sorry to hear that your Victoria Strawberry Sponge Cake wasn’t up to the standard you’ve come to expect from us, particularly as you’ve ordered and enjoyed this cake several times before. 💛
It’s disappointing to hear that on this occasion the sponge seemed very dry and didn’t taste as fresh as your previous orders. We’d really like the opportunity to investigate what may have happened with this particular cake.
If you haven’t already been in touch, please contact our Customer Care team at hello@cutterandsquidge.com with your order details and we’ll be happy to look into this further for you.
Thank you for continuing to choose Cutter & Squidge, and we hope your next Victoria Strawberry Sponge is back to being the delicious cake you know and love 🍓🎂💕
Thank you so much for your lovely review 💕
We’re delighted to hear you found the Victoria Strawberry Sponge fresh and delicious ✨
Your kind words mean a lot to our team 💛
Hope to bake for you again soon 🎉
“I received a wonderful strawberry Sponge Cake size small after ordering from cutter and squidge. Customer service was very professional. Would use service again”
Thank you so much for your lovely review 💕
We’re so happy to hear you enjoyed your Victoria Strawberry Sponge cake and that you had a great experience with our customer service ✨
It means the world to us to know you’d use us again 💛
We hope to bake for you again very soon 🎉
Thank you so much for your lovely review 💕
We’re delighted to hear you had such a wonderful experience – that truly means the world to us ✨
We’re so happy to know you’ll be using our service again, and we can’t wait to bake for you soon 💛
Thank you for taking the time to share your thoughts — we’re glad to hear you enjoyed how your cake looked, though we’re sorry the texture and sweetness weren’t quite to your taste. We always take feedback like this on board and share it with our bakery team to help us keep improving. We take our 100% Happiness Guarantee seriously and want to make this right. You can also get in touch with us anytime at hello@cutterandsquidge.com 💛
— Cutter & Squidge Team
