Thank you for taking the time to share your feedback. Weβre sorry to hear you were disappointed with your experience. π
We've checked your order and can confirm that it was fulfilled by our bakery and dispatched with DPD for delivery. However, we haven't been able to locate any previous contact from you regarding the order being cancelled or not received. π
We'd really appreciate the opportunity to investigate this further and work towards a resolution. If you could please contact our Customer Care team at hello@cutterandsquidge.com with your order details, we'll be more than happy to look into what happened and assist you.
Thank you again for bringing this to our attention. We hope to have the opportunity to put things right. π
Hi there,
Weβre absolutely delighted to hear you enjoyed the Raspberry Ripple Birthday Cake Popcorn! ππΏ Thanks so much for sharing your happiness with us.
Looking forward to serving you more treats soon!
Warm wishes,
Customer Experience Team π°