I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee
“The texture was very soggy without any snap to it. Also tasted overly sweet and buttery (I know this is what it's meant to be as IT IS shortbread) and the flavour of vanilla felt lost.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.