“The shortbread was really disappointing especially as there wasn’t a single whole cookie within it. It was just a box of small broken bits and crumbs. The taste wasn’t at all impressive, maybe even stale.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
“If you like matcha, you'd be CRAZY not to try this. It has a good taste of matcha with the added "butteryness" of the shortbread. Too easy to eat and I'm gonna be on my 3rd box very soon.”
