Thank you for taking the time to share your feedback 💕
We’re very sorry to hear that your order didn’t arrive the next day as expected. We completely understand how disappointing this must have been, especially as it spoiled the surprise you had planned 💛
Unfortunately, this delay was caused by our courier, DPD, and we sincerely apologise for the inconvenience this caused. While we always work hard to dispatch orders on time, we appreciate how frustrating courier delays can be when timing is so important.
Thank you for your honest feedback. We truly value it, and we hope we’ll have the opportunity to provide you with a smoother experience in the future. 💕
