“Failed to deliver Christmas gift on designated day. Customer service appalling. Offered refund and worthless discount but nothing further. Will never order from here again.”
We’re very sorry that your Christmas gift didn’t arrive on the day you expected. Unfortunately, there were unforeseen delays with the courier, which can sometimes happen, particularly during the busy festive season.
We appreciate that a replacement alone wasn’t suitable for you in this instance, so we arranged a full refund along with a goodwill gesture. If you’d like to discuss this further, please get in touch at hello@cutterandsquidge.com — we’re always happy to listen and help.
The Cutter & Squidge Team 💛
