“I'm afraid this cake was a disappointment in that we didn't feel it had much flavour at all - it looked great though. Other cakes I have ordered have been delicious. Also, even though it specified next day delivery, we didn't get it until the afternoon of the following day.”
Thanks for sharing your thoughts. We’re sorry this order didn’t give you the experience you were hoping for. While our courier service isn’t a guaranteed day delivery, we’d still love the chance to make things right. Please do get in touch with us at hello@cutterandsquidge.com and we’ll be happy to help.
Customer Experience Team 🍰
We’re glad you enjoyed the taste of the Yule Log, but we’re sorry it didn’t meet your expectations in size. We try to represent our products as accurately as possible online, and we appreciate your feedback — it helps us continue to improve. If you’d like to discuss this further, please get in touch at hello@cutterandsquidge.com — we’re always happy to listen and support.
— The Cutter & Squidge Team 💛
