Hi Suney, thank you for your review. We are sorry to hear you were disappointed with your Personalisation Disc. Our chocolate discs are handmade by us and our bakers are highly skilled professionals who undertake a great deal of training to provide this extra service for you. If you have a picture of the personalisation disc please kindly email hello@cutterandsquidge.com if you would like to discuss this further. Your feedback is valuable to us. Kindest, team C&S.
