“Top was nice but service poor - been waiting a few weeks now for refund after returning item that did not fit and still no confirmation of refund being arranged. This was after first package being sent with incomplete address so did not reach me.”
Hi there,
Thank you for taking the time to share your experience regarding the Dansez ECONYL® Thalia Crop Top. We sincerely apologize for the difficulties you've encountered with both the refund process and the shipping issues. It's frustrating when things don't go as planned, and we completely understand your concern.
Your feedback is incredibly important to us, and we are actively working to improve our customer service. Please rest assured that we are looking into the refund status, and if you have any further questions or need assistance, don’t hesitate to reach out.
Wishing you all the best,
Warm regards,
Dancewear Central
