“When I received these the elastic wasn’t sewn/connected to the side of the shoes. The button side was intact, but the opposite side loose on both shoes.”
Hi Hayley,
Thank you for sharing your experience with the Roch Valley Regulation Low Heel Canvas Character Exam Shoes. We're really sorry to hear that the elastic wasn’t properly connected on your shoes. We understand how frustrating this must have been for you.
Your feedback is important to us, and we will ensure this issue is addressed with our quality control team to prevent it from happening in the future. If you have any further concerns or need assistance, please don’t hesitate to reach out.
Warm regards,
Team Dancewear Central
