“I bought this watch for my boyfriends birthday. It stopped working after about 1 month. I sent it back and got another one. The second one i got was sent without a battery. So i sent that back too. I am now waitung for my third watch, hoping it comes with a battery and that the battery lasts. The only thing that is good is the customer service, they offered to send me new watches everytime. But the watch itself is poor quality. That’s too bad because i liked this brand. I don’t think i’ll be shopping again from DW.”
“I received my order very fast and the package was all in order so big ups for that but unfortunately the watch isn’t working so I can’t wear it or use it.”
Dear Eunice,
We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
“The watch is beautifully designed and of great quality, but sadly, it doesn’t work properly. The customer service is not very flexible, which is disappointing. While I’m not completely dissatisfied, the situation is rather unfortunate.”
