“My personal order was delivered on time and the watch arrived in good condition, which I appreciated. However, my experience ordering a watch for my wife was extremely disappointing. The delivery took over 20 days, and we eventually had to go through the RTT courier ourselves to collect it. When we finally received the watch, it was not working. We reported the issue, but the after-sales support has been slow and unclear, with no straightforward resolution so far. Overall, mixed experience, good initial delivery, but very poor service when problems arise.”
